Secure Glass
Zac personally handles jobs from mirror swaps to broken windows — often the same day you call.
The five-review sample skews heavily positive (all five are 5-star), so treat it as an encouraging signal rather than a statistically complete picture; the broader 4.8-star average across 88 reviews does align with that impression. For homeowners with an urgent broken window, the rapid turnaround mentioned by multiple customers is the most practically useful data point here — but ask directly about current lead times when you call, since availability on the day will always depend on Zac's existing workload as a sole trader.
Their work
What it's like working with them
Based on a sample of Google reviews (88 total)
“His price was very competitive”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Secure Glass
Zac is the hands-on glazier at Secure Glass, and reviews point to him personally handling everything from single window pane replacements to bathroom mirror installs — the kind of small-to-mid residential jobs that larger glazing companies often deprioritise. What sets this operation apart is the combination of same-day or next-morning turnaround with genuinely competitive pricing, which reviewers call out specifically rather than just gesturing at 'good value.' May works the office side, handling bookings with speed and clarity — one customer noted she sorted a booking 'swiftly,' which matters when you're dealing with a broken window. The business appears well-suited to homeowners navigating unexpected glass breakages rather than planned renovations, given the emphasis on rapid response and easy communication. Zac also earns specific praise for honesty about realistic timeframes — a notable detail for a trade where customers often complain about being given the runaround on scheduling. For households with particular sensitivities — the review mentioning an elderly resident being accommodated thoughtfully is worth noting — this appears to be a business that reads the room.
Best for: urgent same-day window glass repairs, small residential jobs like single panes and bathroom mirrors that larger glaziers may deprioritise, and homeowners who want to deal directly with the tradesperson doing the work.
Location
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Claim This Profile — Free →Common questions about Secure Glass
How quickly can Secure Glass respond to a broken window?+
Based on the reviews we reviewed, same-day repairs appear to be achievable — one customer had their glass fixed within hours of calling. Another noted glass was ready for collection the following morning. As a sole trader, Zac's availability will depend on his current workload, so it's worth calling ahead to confirm how quickly he can get to you rather than assuming same-day is always guaranteed.
Who does the work at Secure Glass — is it always the same person?+
Zac is the glazier customers mention by name across multiple reviews, suggesting he personally handles on-site jobs rather than sending out a rotating crew. May handles office bookings and scheduling. For homeowners who prefer knowing who's coming to their property, this sole-trader setup offers more continuity than a larger glazing company might.
What do customers say about Secure Glass's pricing?+
Pricing comes up positively in multiple reviews — customers describe it as competitive and fair rather than just cheap. One reviewer specifically noted the price alongside quality workmanship, and another praised it 'to boot' after highlighting the service experience. Reviews don't give specific dollar figures, so get a quote directly, but the feedback suggests Zac doesn't inflate prices for small jobs like single pane or mirror replacements.
Does Secure Glass handle small jobs like a single mirror or one window pane?+
Yes — the reviews explicitly include small jobs. One customer had a bathroom mirror replaced and noted Zac treated it with the same professionalism as a larger job. If you're worried a glazier won't bother with a one-pane replacement, the feedback here suggests that's not an issue with Secure Glass.
What areas does Secure Glass service?+
Secure Glass is based in Connor, WA. The reviews don't specify how wide a service radius Zac covers, so if you're located some distance from Connor, it's worth calling directly to confirm whether your area is within his regular travel range before booking.