Mates Rates Gutter Cleaning
Luke turns up on time, sends before-and-after photos, and routinely fixes broken tiles and solar panels without a second booking.
The business handles everything from townhouses and double-storey homes to strata blocks and large rural properties, and reviewers repeatedly mention the team clearing downpipes, replacing broken tiles, and cleaning solar panels without being asked. If you're booking for the first time, it's worth confirming your specific roof type and access requirements upfront — the team appears well-equipped for complex or high rooflines, but scoping the job clearly will help you get an accurate quote.
Their work
What it's like working with them
Based on a sample of Google reviews (91 total)
“using Mates Rates Gutter Cleaning for the second year for our properties”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Mates Rates Gutter Cleaning
Luke is the name you'll encounter repeatedly across this business — he leads the team, does the roof work himself, communicates before and after every job, and has been personally praised for going beyond the brief on everything from replacing broken roof tiles to resealing cracked silicone and correcting downpipe issues left by previous contractors. The core offering is gutter cleaning paired with downpipe flushing and condition reporting, but in practice the team frequently adds solar panel cleaning, gutter guard refitting, and minor roof repairs in the same visit — making it genuinely useful for homeowners who want one trip to cover multiple maintenance items. They work across single and double-storey homes, strata complexes, A-frames, and large rural-style properties (one customer mentioned a roof area of around 450m²), so they're comfortable with difficult access and non-standard roof profiles. Every job includes before-and-after photos sent to the homeowner, which several customers explicitly described as giving them confidence the work was actually done — particularly useful when you're not home during the visit. Pricing comes up consistently as a differentiator: multiple customers mention winning quotes half the price of competitors, and the business is GST-registered and operating as a company with around four years of trading history behind it. For homeowners who want a regular maintenance schedule rather than a one-off call, this team clearly handles repeat bookings well — a number of reviewers mention booking annually or returning for multiple properties.
Best for: annual gutter maintenance on double-storey or hard-to-access homes, multi-property owners and strata managers wanting one team for multiple sites, and homeowners who also need solar panel cleaning or minor roof tile repairs done in the same visit.
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Claim This Profile — Free →Common questions about Mates Rates Gutter Cleaning
Does Mates Rates Gutter Cleaning handle double-storey homes and large roof areas?+
Yes — a significant number of reviews specifically mention double-storey homes, and one customer noted a roof area of around 450m² was handled at a surprisingly reasonable price. Reviewers describe the team as comfortable and safe working at height on difficult rooflines. If you have an A-frame, steep pitch, or unusually large roof, it's worth describing it when you request a quote so they can price accordingly.
Can they clean solar panels and repair roof tiles in the same visit as gutter cleaning?+
This comes up frequently across the reviews — many customers mention solar panel cleaning and broken tile replacement being done alongside the gutter clean without needing a separate booking. Luke has been specifically praised for spotting a cracked solar panel and alerting the homeowner with photos, and for refitting gutter guard sections left loose by a previous contractor. It's worth mentioning these extras when booking so the team can allocate enough time.
What do customers say about pricing compared to other gutter cleaners?+
Pricing is one of the most frequently mentioned positives — multiple customers describe Mates Rates as noticeably cheaper than competing quotes, with one reviewer stating Luke came in at half the price of other quotes received through a job-listing platform. The business name itself reflects this positioning. For large or complex jobs, getting a quote upfront is the norm, and reviewers consistently describe the final charge as fair or reasonable.
Will I receive photos of the work if I'm not home during the job?+
Before-and-after photos are a standard part of every job — this is one of the most consistently mentioned details across the 50 reviews analysed. Customers who weren't present during the clean specifically called out the photos as giving them confidence the job was done thoroughly. Luke also uses the photos to flag any issues found on the roof, such as broken tiles or blocked downpipes, so you get a condition report as well as proof of work.
Does Mates Rates Gutter Cleaning take on strata and multi-property jobs?+
Yes — reviews include jobs for strata properties with three houses and ten units, as well as customers who book for two or more of their own properties in a single visit. Luke and his team appear well-set-up for managing the logistics of multi-unit sites. If you're a property manager or landlord with multiple sites, it's worth asking about scheduling multiple addresses together, as several customers mention this as a practical option.