Swan's Professional Plumbing
Arrives with a text alert, quotes in writing, and Jesse can finish the install the same visit.
The technician roster appears specialised by job type: Jesse for tap and fixture installs, Devann and Jono for drain work, and Emin for after-hours emergencies. The small sample size means it's worth asking when you call whether weekend and after-hours availability is guaranteed or depends on technician scheduling, but the structural signals — GST registration, company entity, nearly seven years of operation — point to a stable, organised business rather than a sole-trader operation.
Their work
What it's like working with them
Based on a sample of Google reviews (223 total)
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Swan's Professional Plumbing
Swan's Professional Plumbing operates as a registered company and has been active for roughly seven years, serving the Carlisle area with a team that handles everything from routine tap replacements and isolating valve installs through to emergency drain unblocking on Saturday nights. The office side is just as noteworthy as the field work — Vanessa handles bookings and is praised for rapid callback (within the hour in at least one case) and clear communication about arrival windows, including a pre-arrival text when the plumber is 30 minutes out. On the tools, Jesse is the name that comes up for same-day quoting and fast turnaround installs, praised for checking local stock availability and completing jobs in under 90 minutes from quote to finish. Devann and Jono are the drain specialists customers mention, with Devann singled out for explaining the blockage situation clearly to homeowners rather than just doing the work and leaving. Emin handles after-hours emergencies and has been commended for both speed and professionalism on a Saturday night callout. The overall picture is a company with structured processes — written quotes on-site, timed arrival updates, and consistent technician-to-task matching — which suits homeowners who've been burned by no-shows or vague scheduling from other plumbers.
Best for: urgent drain blockages needing same-day attendance, homeowners who want a written quote before any work starts, and after-hours emergency plumbing on weekends.
Location
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Claim This Profile — Free →Common questions about Swan's Professional Plumbing
Does Swan's Professional Plumbing offer emergency or after-hours callouts?+
Yes — at least one review confirms a same-evening callout on a Saturday night for an emergency drain blockage, with plumber Emin attending and resolving the issue. This suggests after-hours availability extends to weekends, though it's worth confirming current availability and any after-hours surcharge when you call. The company's structured dispatch process — including pre-arrival text alerts — appears to apply to emergency jobs as well as scheduled ones.
How quickly can Swan's Professional Plumbing get someone to my home?+
Multiple reviews reference same-day or next-morning appointments, with at least one homeowner receiving a callback within an hour of submitting an enquiry via the website. Bookings are handled by Vanessa in the office, who provides a two-hour arrival window and sends a text when the plumber is 30 minutes away. For non-emergency jobs, next-morning scheduling appears to be achievable based on the sample reviews.
Will the plumber quote before starting work?+
Yes — reviewers consistently mention that technicians carry out an on-site assessment and provide a written quote before any work begins. Jesse in particular is noted for checking local stock availability and offering to complete the install immediately after quoting, meaning the job can often be done in a single visit without a return appointment.
Who are the key technicians and what are they known for?+
Based on the reviews available, Jesse handles tap replacements, fixture installs, and same-day quote-to-completion jobs. Devann and Jono are the team mentioned for drain unblocking, with Devann praised specifically for explaining the problem clearly to homeowners. Emin is the name associated with after-hours emergency attendance. Reviews don't indicate whether specific technicians can always be requested, so it's worth asking when booking.
What areas does Swan's Professional Plumbing service?+
The business is based in Carlisle, WA. The reviews don't specify a full service radius, so if you're outside the immediate Carlisle area, it's best to confirm coverage when you contact them. Given they're a registered company with multiple technicians, they likely cover a broader metro Perth area, but confirm directly to avoid any travel surcharges.