Westralia Pools
Cindy fields every question — including after the pool is done — and multiple customers say that alone sets Westralia apart.
Neil and his crews are consistently described as efficient and professional on-site, with no mentions of delays, unexpected costs, or quality issues across either new builds or renovation projects. The sample is genuinely small — 11 reviews over roughly 13 years is a modest public footprint for a business of this age — so if consistency over a large number of jobs matters to you, ask them directly for references from recent projects and check whether any past clients are willing to speak to you.
Their work
What it's like working with them
Based on a sample of Google reviews (11 total)
“completely smooth sailing from start to finish”
What they help with
Based on what their customers hired them for
How they stack up
Context from 197 pool builders in Perth
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Westralia Pools
Neil and Cindy run Westralia Pools as a hands-on owner-operated team, with their respective strengths clearly reflected in how customers describe the experience: Neil leads the on-site construction crews and is praised for efficient, hard-working site management, while Cindy handles client communication, design coordination, council applications, and post-completion queries — the kind of end-to-end project management that removes stress from what is typically a drawn-out build process. Their scope covers both new concrete pool construction and full renovations of older pools, including pool shell installations ahead of house builds, Enviroswim concrete pool systems, heating additions, and complete resurfacing of dated paving and surrounds. What makes them worth considering for a renovation specifically is their ability to transform aging 1980s-era concrete pools and surrounding hardscaping into modern, usable backyards — one customer described the finished result as looking too good to be their own pool. For new builds, they've handled complex sequencing scenarios such as shell-first installations timed around house construction, and they work to quoted budgets without apparent scope creep based on what customers describe. Based in Darch, they operate across the Perth metro area and have been trading for roughly 13 years as a registered company, which gives them a verifiable track record for a project category where fly-by-night operators are a genuine risk.
Best for: new concrete pool builds coordinated around a house construction timeline, full renovations of older concrete pools and surrounding paving, and homeowners who want a single point of contact managing everything from design through to council approval.
Location
Often needed together
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about Westralia Pools
What types of pool work does Westralia Pools handle?+
Based on customer reviews, they cover both new concrete pool builds and full renovations of existing older pools, including resurfacing, paving replacement, and heating additions. They've also managed Enviroswim concrete pool systems and handled pool shell installations timed ahead of house construction. Cindy can assist with everything from initial design to council applications and fencing. If you have a specific system or material in mind, it's worth calling them to confirm they work with it.
Who will I be dealing with at Westralia Pools?+
Reviewers consistently mention two people: Neil, who leads the on-site construction teams and is praised for running an efficient, hard-working crew, and Cindy, who manages client communication, design coordination, council applications, and ongoing queries. Cindy in particular is mentioned by multiple customers as being responsive to questions — including questions after the pool was completed. For a pool build that can span many months, having a named contact who stays engaged throughout appears to be a genuine feature of how they operate.
What do customers say about Westralia Pools' pricing?+
Several reviewers note that Westralia quoted to their budget and that pricing compared fairly to other builders they approached. One customer specifically mentions they were quoted competitively for add-ons they were considering, rather than being pushed into upsells. No reviews in the sample mention budget blowouts or unexpected costs. That said, pool builds vary significantly in scope — getting a detailed written quote before committing is always advisable regardless of who you use.
How does Westralia Pools handle the council approval process?+
At least one reviewer explicitly credits Cindy with managing the council application process as part of the overall project, alongside design, fencing, and accessories. For homeowners unfamiliar with the paperwork required for pool approvals in Perth, having this handled in-house rather than being left to navigate it yourself is a practical advantage. Reviews don't detail exact turnaround times for approvals, so if your build has a tight timeline, confirm this with them directly when you enquire.
Does Westralia Pools do pool renovations, or only new builds?+
Reviews cover both, and renovation work features prominently in customer feedback. Multiple customers describe having tired 1980s-era concrete pools and old brick paving completely transformed — one called the result unrecognisable. The renovation scope mentioned in reviews includes resurfacing, paving replacement, and adding heating to an existing pool. If you have an older pool that needs more than maintenance, their experience with full concrete pool overhauls appears relevant.