Swimming Pool Leak Detection Services
James finds the leak and fixes it the same day — including faults other pool tradespeople missed.
Based on only 13 reviews sampled from a total of 15 on Google, the pattern is consistent but the sample is small, so treat it as a strong early signal rather than a deep data set. The trade referral angle is worth noting: at least one pool company owner mentions using James specifically because other leak services can't match the diagnostic accuracy. If you're calling because water is disappearing fast, the weekend and after-hours responsiveness mentioned across several reviews is worth asking about directly when you book.
Their work
What it's like working with them
Based on a sample of Google reviews (15 total)
“fixed my heavily leaking pool the very next day after calling them”
“explained what the issue was and fixed the pool on the day”
“fixed it within 5 hours of my call. Very impressed with the service and value for money”
What they help with
Based on what their customers hired them for
How they stack up
Context from 172 pool maintenances in Perth
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Swimming Pool Leak Detection Services
James leads the technical side here, and across multiple reviews he's singled out for something rare: he doesn't just find and fix leaks, he explains exactly what's happening and why — including identifying problems other tradespeople missed, like incorrectly installed heater plumbing. Cody handles on-site visits too, and has been praised for hands-on coaching, walking pool-new homeowners through backwash procedures and optimising their setup while the job is underway. Annette manages the admin and scheduling side, with customers noting responses within 24 hours and jobs booked within a week — unusually tight turnaround for specialist leak detection work. The business covers both detection and same-day repair, which sets it apart from services that only diagnose and refer out; several customers mention leaks being fixed on the day of the initial visit. Other pool companies in the area actually refer their own clients to James for leak detection, which gives a sense of how the trade views his technical specialisation. They're particularly well-suited to homeowners dealing with active, urgent leaks — multiple reviews mention same-day or next-day response — as well as new pool owners who need someone willing to take time explaining the basics.
Best for: homeowners with an actively draining pool needing same-day or next-day repair, new pool owners who want a technician willing to explain their system, pre-concreting leak certification, and urgent weekend callouts.
Location
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Claim This Profile — Free →Common questions about Swimming Pool Leak Detection Services
Does Swimming Pool Leak Detection Services fix leaks on the same visit, or is detection a separate appointment?+
Multiple customers mention leaks being found and repaired in a single visit, which is the aspect most consistently praised in reviews. One reviewer specifically noted that James 'carried out extra repairs on the day' beyond what was initially expected. This differs from many leak detection services that diagnose only and refer repairs elsewhere. It's worth confirming this when you call, as job complexity can affect whether same-day repair is possible.
How quickly can they respond to an urgent or actively draining pool?+
Reviewers report same-day and next-day responses in several cases, including one customer whose hydrostatic valve was repaired within five hours of calling on a weekend. Another customer had their heavily leaking pool fixed the day after they called. James also reportedly talks through scenarios and pricing options on the phone before committing to a callout, which can help you gauge urgency and cost upfront.
Who will come to my property, and what are they good at?+
James handles the technical diagnostics and is named in the majority of reviews for his depth of pool knowledge — including identifying plumbing faults installed incorrectly by others. Cody is also mentioned as a technician who takes time to show homeowners how to operate their pool systems. Annette manages scheduling and communications, with customers noting prompt responses and detailed post-job reports with photos delivered within 24 hours.
Is this service suitable if I'm new to pool ownership and don't know what's wrong?+
Reviews suggest this is actually one of their strengths. Multiple customers describe being pool novices who received patient explanations of how their system works, not just a fix-and-leave visit. Cody is specifically mentioned for walking one customer through backwash procedures during the job. If you're unsure whether you even have a leak, James reportedly talks through possible scenarios before you book.
Do they provide written reports after the job?+
At least one reviewer mentions receiving a detailed written report with photos within 24 hours of the job being completed. This was noted in the context of an insurance or pre-concreting scenario, suggesting reports are available when documentation is needed. Reviews don't clarify whether this is standard for every job type, so confirm with Annette when booking if a formal report is important for your situation.