Next Step Removals
Andy leads every job in person — and three independent customers noticed the difference it makes.
No damage to goods, no marks on walls, and a pace that keeps the bill from blowing out. Andy is named by multiple reviewers as the person running the job, which matters when you're trusting strangers with your furniture — you know who's accountable. The business is GST-registered and structured as a company, so paperwork for insurance or reimbursement claims is straightforward. Given that only a small sample of reviews was available for analysis, it's worth reading through the full 301 on Google yourself before booking — but what's here points in one consistent direction.
Their work
What it's like working with them
Based on a sample of Google reviews (301 total)
“Andy and the team were awesome—professional, hardworking”
“They also work very fast making the financial costs on the hip pocket less expensive”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Next Step Removals
Andy leads the crew at Next Step Removals, and his name appears directly in multiple reviews — customers credit him specifically with a hands-on approach to protecting furniture, handling oversized or custom pieces with wrapping and padding rather than just loading and going. The team is praised for working quickly without cutting corners, which reviewers explicitly connect to keeping hourly costs down — a practical detail that sets them apart from removalists who pad time. They've handled multi-storey residential moves, heavy custom furniture deliveries, and standard household relocations, suggesting a range rather than a single niche. One reviewer noted they moved on a wet day with zero mud tracked through either property and no wet belongings — that kind of environmental awareness during adverse conditions speaks to a methodical process rather than an improvised one. They hold GST registration as a company, meaning invoicing is structured for customers who need records for insurance or tax purposes. Based on reviews, they suit homeowners who've had bad experiences with careless removalists before — people who want their furniture treated like it matters.
Best for: residential moves where belongings need careful handling, multi-storey home relocations, heavy or custom furniture deliveries, and homeowners who've had bad experiences with rushed or careless removalists.
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Claim This Profile — Free →Common questions about Next Step Removals
Who actually turns up on the day — is Andy the owner or just a manager?+
Based on multiple reviews, Andy appears to be actively present on jobs rather than managing from a distance. Reviewers like 'Andy and his crew' and 'Andy and the team' suggest he's hands-on at the move itself, not just running things from an office. That level of owner involvement is something customers specifically called out as reassuring. If it matters to you, it's worth confirming when you book.
What do customers say about pricing and whether the final bill matches the quote?+
At least two of the five sampled reviews mention pricing directly — one specifically states 'their prices were very reasonable, and there were no hidden fees.' Another reviewer noted the team works quickly, which they connected to keeping the total cost down on time-based jobs. No reviews in the sample raised concerns about unexpected charges. Still, it's worth clarifying upfront whether your job is quoted at a flat rate or hourly.
Can Next Step Removals handle heavy or custom furniture, not just standard boxes?+
Yes — one review specifically mentions Andy and his crew delivering a heavy custom table, describing it as fully wrapped and protected throughout. This suggests they carry appropriate materials and take extra steps for non-standard pieces rather than treating everything as a simple box move. If you have antiques, custom-built furniture, or anything fragile, mention it when booking so they can come prepared.
How do they handle moves in bad weather?+
One reviewer specifically noted their move happened on a wet day and the team 'didn't tramp dirt into either house or get any of our belongings wet.' That level of attention during adverse conditions isn't mentioned as a special service — it reads like standard practice for them. It's a useful detail if you're moving during Perth's winter months or in a property with light-coloured flooring.
Are they set up to provide receipts or invoices for insurance or building managers?+
Next Step Removals is GST-registered and operates as a company entity, which means they can issue formal tax invoices — relevant if you're claiming moving costs, need documentation for a rental bond, or a building manager requires proof of a licensed removalist. If you need invoices in a specific format, confirm the details when you book rather than after the move.