Amber Port Macquarie
Homeowners keep coming back to the same named staff, from ensuite tiles to outdoor decks and pool coping.
The pattern you'd want to know is that people keep dealing with the same named staff for years, often from one project to the next. Matt has helped one customer through an ensuite and then an outdoor deck two years later. Brian handled a pool coping replacement that involved his own tilers, not just selling product. If you're juggling a renovation, McKeeley gets praised for chasing extra hardware orders while the job is in progress. The one caution is a lone mention of a forklift damaging a front lawn, but that didn't repeat anywhere else. Ask for Matt or Brian for bigger selections, and check delivery access if you've got tight lawn or driveway corners.
Their work
What it's like working with them
Based on a sample of Google reviews (46 total)
“he's a real asset”
“made the process very easy”
“prompt follow up on the ordering”
“replaced some limestone pool coping”
“outdoor tiles with non slip tile”
What they help with
Based on what their customers hired them for
How they stack up
Context from 528 bathroom renovations in Port Macquarie
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Amber Port Macquarie
The same salespeople get name-checked across years, which says you'll deal with someone who remembers how jobs age. Brian handles the selection process and even helped sort out pool coping replacement with his own tilers. Matt's the one to ask for when you know roughly what you want but need help locking it in quickly. McKeeley gets praised for helping match tiles to an actual bathroom, then chasing the extra hardware orders mid-renovation. Faye gets the repeat-local nod for going the extra mile on product choices. They stock tiles, pavers, retaining wall options, stone and tapware samples, so it works for indoor, outdoor and structural projects at once. The outdoor side matters around here, pavers and pool coping get called out for handling weather and wear. Several customers mention samples and selection help before committing, which suits people renovating a whole room, not just grabbing one box. You can also ask about discontinued tiles, they'll hunt for options instead of shrugging.
Best for: full bathroom and ensuite tile selections with staff help, outdoor paving and pool coping projects, and shoppers chasing a specific range or discontinued tile without wasting a day.
Location
Often needed together
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Claim This Profile — Free →Common questions about Amber Port Macquarie
Who should I ask for when choosing tiles for a bathroom renovation?+
Matt and Brian are the names that come up most in reviews. Matt is praised for quick, no-fuss help when you have an idea of the range you want. Brian gets mentioned for patient help through selection and for managing bigger jobs like pool coping replacement.
Do they only sell tiles or can they help with the full project?+
It's mostly a tiling and outdoor materials shop, not a full renovation contractor. But one review describes Brian arranging tilers for a pool coping replacement, so they can coordinate some installation work. Ask directly about your specific job.
Can I take samples home before deciding?+
Yes, reviews mention taking home samples before committing. One Coffs Harbour customer found the small 300 x 300mm sample hard to judge for a large 110sqm floor, so ask about larger samples or checking the full slab in-store if your room is big.
What if the tiles I need are discontinued?+
Reviews mention staff suggesting options when first choices were out of stock, including help matching discontinued tiles. Placing an order on the Monday after a Saturday visit was flagged as quick and reasonable.
Do they serve areas outside Port Macquarie?+
Customers from Coffs Harbour have shopped here and mention the travel is worth it for range and service, though it's a trek. Reviews don't specify a formal delivery zone, so confirm delivery or pickup details for your postcode.