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CastleCrew Group Pty Ltd

Port Macquarie, NSW·Bathroom Renovation·Est. 2020
ABN verified — active since 2020★★★★★ 4.8 · 19 Google reviews6 yrs operating
At a glance

Matt and Mel's crew gets named for keeping live-in renovation sites clean, on time, and communicative.

From 19 Google reviews · Home Done analysis of Google Places data and public records
What reviews keep mentioning
Matt and Mel keep you updated during long renos
11×
Site kept clean and tidy during live-in renovations
7×
Work finished on time or within the promised window
5×
Structural rectification and hidden leak repairs
3×

What comes through most is that Matt and Mel run a tight ship on communication, schedules, and site cleanliness, even on jobs lasting months. Customers who lived through the renovation consistently mention the crew turning up on time and tidying up after themselves. Structural work, drainage, and leak repairs get mentioned alongside the kitchen and deck jobs, so it is not just cosmetic renovation work. The team draws on named sub-contractors and keeps them to a high standard according to one long-term project review. If you want a builder for a live-in renovation or a fix involving hidden water damage, ask whether Matt himself or Rich the foreman will be on site. The reviews suggest the office side is where this crew stands out, not just the tools.

Best for: whole-home renovations, live-in building work, structural rectification projects, and jobs involving hidden water leak or drainage repairs.

Their work

CastleCrew Group Pty Ltd bathroom renovation work in Port Macquarie
CastleCrew Group Pty Ltd bathroom renovation work in Port Macquarie
CastleCrew Group Pty Ltd bathroom renovation work in Port Macquarie
CastleCrew Group Pty Ltd bathroom renovation work in Port Macquarie
CastleCrew Group Pty Ltd bathroom renovation work in Port Macquarie
CastleCrew Group Pty Ltd bathroom renovation work in Port Macquarie

What it's like working with them

Based on a sample of Google reviews (19 total)

What people love
Matt and Mel keep you updated during long renos

Communication with Matt and Mel brilliant throughout the job

Site kept clean and tidy during live-in renovations

kept the site in good order

Rich the foreman respects your space on live-in jobs

always respected our space during the live-in renovation

Structural rectification and hidden leak repairs

sorted out the hidden water leakage and concrete deck issues

Work finished on time or within the promised window

completed as per program

What they help with

Based on what their customers hired them for

Bathroom RenovationsStructural RectificationWater Leak RepairsDrainage InstallationDecking and PergolasFacade RenovationsWall Removal and OpeningsKitchen RenovationsFlooring InstallationConcrete RepairsGarage Door ReplacementsExternal Balconies

How they stack up

Context from 528 bathroom renovations in Port Macquarie

Google rating4.8★ · avg 4.8
Review volume19 reviews (median: 19)

Credentials & background

Sourced from 3 public records so you don't have to look them up yourself

Multiple reviews praise Matt and Mel for consistent communication and on-schedule deliveryGoogle Reviews
Named crew members including Rich the foreman get specific praise for respectful live-in renovation conductGoogle Reviews
⚠️Recent reviews show a wider spread of outcomes than earlier ones, with most still positive but some mixed feedback in the latest periodGoogle Reviews sample trajectory

About CastleCrew Group Pty Ltd

Matt and Mel run the show, but Rich the foreman gets his own shout-out for keeping live-in renovations respectful. Reviews mention structural fixes, water leak repairs, and drainage work as much as the showy stuff like kitchens and decks. The crew handles whole-home renovations, so you are not stuck juggling separate tradies for walls, flooring, and exterior work. Customers say the site gets cleaned up properly and work starts on time each day. They have taken on jobs other builders might avoid, including hidden water damage and concrete deck issues. There is a real mix of jobs, from a four-day wall opening to a six-month structural project with new steel and balconies. Matt gets credit for explaining options clearly, while Mel is praised for communication and keeping projects on schedule. If you plan to live in the house during the reno, several reviews suggest this team will actually respect that.

Best for: whole-home renovations, live-in building work, structural rectification projects, and jobs involving hidden water leak or drainage repairs.

Location

Map showing CastleCrew Group Pty Ltd location in Port Macquarie
📍 Port Macquarie, NSW 2444Open in Google Maps →
Full credentialstap to expand ↓
ABN
✓ 87641788347
Verified via ABR
GST Registered
✓ Yes
Verified via ABR
Operating Since
2020
Verified via ABR
Licence
— Not confirmed
Public Liability Insurance
— Not confirmed

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Common questions about CastleCrew Group Pty Ltd

Who runs the day-to-day work at CastleCrew?+

Matt runs the building side and Mel handles communication and project coordination. Rich is the foreman mentioned in live-in renovation reviews for keeping the site respectful. If you have a big project, ask who will be on site each day.

Can I live in the house during the renovation?+

Several reviews cover this directly, and the theme is positive. Customers say the crew keeps the site clean, starts work on time, and respects the living space. Mention it at quote time so they can plan around you.

Do they take on structural and drainage work, or just cosmetic renos?+

They do both. Reviews describe structural steel replacement, hidden water leak repairs, concrete deck rectification, and backyard drainage. That spreads the capability well beyond standard bathroom and kitchen updates.

Are they suited to whole-home renovations?+

Yes, one review covers a six-month project including structural steel and new balconies. Another describes walls knocked out, a raised ceiling, new kitchen and flooring. These are larger, coordinated jobs, not single-room patch-ups.

What is their pricing and quoting process like?+

Customers describe the pricing as honest and fair, and Matt is mentioned for explaining options clearly. They quote on site and can start some jobs within a week of acceptance, though that depends on their current schedule.

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ℹ️ Where this info comes from+
We pull from Google Places, the Australian Business Register, QBCC Licensed Contractors Register, and other public records to save you the legwork. Ranked by Google reviews, credentials, and profile completeness. How rankings work. Data last updated: 5 Sept 2026. Always verify credentials independently before hiring.