Concept Kitchens
Customers keep naming Steph and Tara for designs that make tricky kitchens feel straightforward.
The most useful thing for a homeowner is that the design team of Steph and Tara gets named repeatedly for keeping people calm through layout changes and indecision. One customer called the job complex, the timing tricky, and the result outstanding, and others echo that pattern, especially for non-standard footprints. On the build side, Matt, Josh, Brendan, and the other trades are described as tidy and well organised. Recent reviews have trended higher than earlier ones. If your job involves outside trades like plumbing or electrical, quote check them yourself, because one customer said those costs blew out beyond Concept's estimate. Ask for Steph or Tara on the design side, and confirm travel distance before getting too far into planning.
Their work
What it's like working with them
Based on a sample of Google reviews (33 total)
“Tara was delightfully helpful and patient”
“Matt took pride in his work”
“Each one cleaned up after their work”
“The site was complex, the timing was tricky”
What they help with
Based on what their customers hired them for
How they stack up
Context from 528 bathroom renovations in Port Macquarie
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Concept Kitchens
Steph and Tara aren't just order takers, they're the designers who walk you through the whole job from showroom to install. Reviewers keep naming them for listening, suggesting better layouts, and staying patient through changes. Matt gets the most installer praise for taking pride in his work and making tricky fits look easy. The scope here stretches well past kitchens, with laundry, butler's pantry, walk-in robe, and even a full barber shop fit-out in the reviews. Customers say the various trades turn up on schedule, know their brief, and leave the place clean each day. They've even handled a yurt-shaped living area with angled walls, turning an awkward footprint into a working kitchen. Second-time customers and new-build clients both describe the process as less stressful than expected. The one thing to watch is the distance they'll travel, as a past customer in a nearby area was told to do their own design over email when seeking a return visit.
Best for: full-home joinery projects across kitchens, laundries, robes, and vanities; complex or non-standard kitchen layouts; and homeowners who want a patient designer to guide them through a new build or major renovation.
Location
Often needed together
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Claim This Profile — Free →Common questions about Concept Kitchens
Who should I ask for if I need help with the design?+
Steph and Tara are the two designers customers name most often. Tara gets praised for creative ideas for difficult spaces, while Steph gets mentioned for clear communication and keeping you informed at every stage. Ask for either if you want someone who listens before suggesting changes.
Do they only do kitchens, or can they handle other joinery?+
Reviews show a lot more than kitchens. Customers have had them do laundries, butler's pantries, walk-in robes, built-in wardrobes, bathroom vanities, entertainment units, office joinery, barber shop fit-outs, and an alfresco kitchen. They'll happily quote the whole house if you're planning a bigger build.
What are their installers like on site?+
Matt is the installer named most often, usually for taking pride in his work and making sure measurements are spot on. Customers describe the trades as polite, punctual, and clean, with each one tidying up after themselves at the end of the day.
How do they handle complex or unusual kitchen layouts?+
There are multiple reviews from customers with non-standard spaces, including one home built around a yurt-shaped living area with angles everywhere. Tara and the team worked through it and made the footprint function. If your space is awkward, they seem to genuinely enjoy that kind of challenge.
Should I be careful about any extra costs?+
Reviews suggest checking outside trade quotes yourself. One customer said the plumbing and electrical trades ended up costing two to three times what Concept initially estimated. Concept's own pricing gets mostly positive feedback, but the third-party trades are worth confirming in writing.