BTH Electrical & Lighting
Hugo gets called at short notice and fixes the fault quickly, often the same day.
The strongest thread is Hugo turning up, finding the fault fast, and fixing it without any fuss. Multiple reviewers had him out at short notice for a dead power point or a bigger kitchen wiring job, and the work was done the same day or soon after. Reviews suggest he explains things simply, even for customers who normally do their own repairs. He's a sole trader, so Hugo is usually the person on site, with Dylan helping on larger installs. That keeps things consistent but means you may need a bit of flexibility for bigger jobs. Ask for a senior's discount if it applies, since at least one customer mentioned it.
Their work
What it's like working with them
Based on a sample of Google reviews (23 total)
“Hugo came out to fix a faulty power point”
“Hugo came at short notice”
“arrived on time and completed the job quickly”
“Took off his shoes before entering without being asked”
What they help with
Based on what their customers hired them for
How they stack up
Context from 599 electricians in Port Macquarie
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About BTH Electrical & Lighting
Hugo runs the show at BTH, with Dylan as his main offsider on bigger installs. Reviews most often mention kitchen wiring, ceiling fan installs, and adding or fixing power points. It's largely residential work in and around Port Macquarie, with a mix of planned renovations and quick repair jobs. A few customers mention they were stretched for time, and Hugo still found a way to fit them in. He has aged care facility experience, which a couple of reviews say shows in how clearly he communicates and how he works around people's homes. He took his shoes off at the door without being asked, and multiple reviewers call out how clean the job was left. Several different customers describe the same pattern: he diagnoses quickly, explains what he's doing, and gets straight into the fix. This is a sole trader setup, so the service stays personal but bigger jobs may need a little forward planning.
Best for: kitchen rewiring and additional power outlets, ceiling fan installs, and quick fault finding for homes around Port Macquarie
Location
Often needed together
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Claim This Profile — Free →Common questions about BTH Electrical & Lighting
Who actually comes out to do the job?+
Most reviews mention Hugo by name, and he seems to be the main electrician on site. Dylan gets named for helping on kitchen work. For a small sole trader, that usually means you get the owner or his regular offsider rather than a rotating crew.
Can BTH Electrical handle urgent electrical issues?+
A few reviews mention Hugo coming out at short notice for faulty power points and other issues. He appears to be flexible with scheduling where possible. If you have a hard deadline, it's worth calling early and confirming a time.
Do they do full kitchen rewires and renovations?+
Yes, kitchen rewiring comes up several times. Reviews mention wiring new kitchens, adding power outlets, and installing wired smoke alarms. The team also handles ceiling fan installs and general home repairs.
Do they offer any discounts?+
One review mentions getting a senior's discount. If that applies to you, it's worth asking when you get a quote. Reviews don't mention other discount offers.