Novus Glass Port Macquarie
Charlie answers when the big brands don't and often fixes the glass the same day.
The clearest thing is how often Charlie answers the phone when bigger glass companies don't, then gets the job done the same day or the next. Mobile service is the norm, with plenty of people noting he showed up at their house, their workplace, or their holiday park. Charlie's name appears in nearly every review, which means you are getting him personally, not a random tech from a crew. Price comes up constantly, with several customers quoting half the cost of the other big brand. If your schedule is tight, ask about a morning slot and confirm the night before.
Their work
What it's like working with them
Based on a sample of Google reviews (113 total)
“fixed the windscreen chip the same day”
“half the price of his competition”
“he came to my house on time”
“helping with my insurance claim was so appreciated”
“treated some rust that he found”
What they help with
Based on what their customers hired them for
How they stack up
Context from 418 glass & glaziers in Port Macquarie
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Novus Glass Port Macquarie
Charlie runs the show and does most of the work, with Tom, Toby, Don and Nick backing him up. The mobile service is the main event. He comes to your home, your work, your holiday park, even a restoration workshop. Lots of customers mention getting a quote on the first call, often half what the big brands wanted. Same-day chip repairs and next-day replacements come up over and over. Ask for Charlie if you want someone who explains the job and turns up on time. He also handles insurance claims and can get screens recalibrated through a dealer. This looks like a proper one-man operation that bends around your schedule, not the other way around.
Best for: urgent chip repairs while you are travelling, mobile windscreen replacements at home or work, and anyone who wants a straight quote without big brand pricing.
Location
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Claim This Profile — Free →Common questions about Novus Glass Port Macquarie
Does Novus Glass Port Macquarie come to me?+
Yes. Mobile service is the pattern across the reviews. Charlie has done jobs at people's homes, workplaces, holiday parks, and even a restoration workshop.
How quickly can I get a windscreen fixed?+
Same-day chip repairs and next-day replacements come up often. Some customers called on a Sunday or a public holiday and still got sorted quickly.
Are they cheaper than the big brands?+
Reviews frequently say the quote came in at about half the price of the larger glass chains. Charlie often gives a price on the first call.
Can they help with my insurance claim?+
Several customers mention Charlie helping with the insurance side of things. He has also arranged recalibration through a dealer when the car needed it.
Who will actually do the job?+
Charlie is the name in nearly every review, so you are almost certainly getting him directly. Tom, Toby, Don and Nick also get named in a handful of reviews.