CoolTimes Services
Successfully completes air conditioning installations that other companies call 'too difficult.'
From 250 Google reviewsThe standout pattern is their comprehensive post-installation support, including free warranty work like replacing old electrical circuits and same-day responses to issues. Multiple customers praise the thoroughness of their service, from detailed ceiling inspections for quotes to complete setup including WiFi configuration and cleanup.
Their work
What it's like working with them
Based on a sample of recent customer reviews (250 total)
“installation was too difficult”
“came out same day”
What they help with
Based on what their customers hired them for
How they stack up
Context from 87 air conditionings in Redlands
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About CoolTimes Services
CoolTimes Services handles complex air conditioning installations that other companies often refuse, with customers specifically noting they succeeded where another installer called the job 'too difficult.' They specialize in both ducted systems and split system installations, with particular expertise in major whole-home replacements including ductwork, insulation, and compressor upgrades. The team demonstrates strong follow-up support, with customers praising their responsiveness to post-installation adjustments and their willingness to honor warranty work at no charge, including replacing old electrical circuits when needed. Their installation process is notably comprehensive, covering everything from same-day quotes with ceiling inspections to WiFi setup and thorough cleanup, making them well-suited for homeowners wanting a complete turnkey experience.
Best for: complex ducted system installations and replacements, jobs other installers have refused, and homeowners wanting comprehensive post-installation support.
Location
Often needed together
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Claim This Profile — Free →Common questions about CoolTimes Services
Does CoolTimes Services provide same-day quotes?+
Yes, multiple customers mention receiving detailed quotes on the same day they called, including thorough ceiling inspections for ducted systems. One customer specifically noted getting a 'detailed quote same day after in ceiling inspection' for a major 24kW Daikin ducted system replacement. This appears to be a standard part of their service approach rather than an exception.
What happens if issues arise after installation?+
Reviews suggest strong post-installation support, with customers noting responsive phone and email communication plus quick follow-up visits. One customer had a circuit issue three months after installation and CoolTimes came out the same day to test the unit, then replaced the old circuit and breaker free of charge the next day. They appear to stand behind their warranty work comprehensively.
Can CoolTimes handle complex installations other companies refuse?+
Based on customer feedback, yes - one reviewer specifically mentioned that another company said their apartment installation was 'too difficult' before CoolTimes successfully completed the job. They also handle major whole-home replacements including complete ductwork, insulation, and compressor upgrades. Their willingness to take on challenging installations appears to be a key differentiator.
What areas around Capalaba does CoolTimes Services cover?+
The reviews don't specify their exact service radius, so you'll need to contact them directly to confirm coverage for your location. Given they're based in Capalaba, they likely service surrounding Brisbane southeast suburbs, but it's best to verify this matches your specific address before booking.