ExtraClean
✓ ClaimedLuke combines carpet cleaning with pest control services and sets realistic expectations upfront about cleaning outcomes.
The standout pattern is his upfront communication about what results to expect, particularly noted when a customer mentioned he was direct about dry cleaning outcomes for their sofa. Multiple reviews mention his careful, meticulous approach, especially around pets and furniture, suggesting he's suited for homes with valuable furnishings or animals.
Their work
What it's like working with them
Based on a sample of Google reviews (66 total)
“very meticulous and takes great care”
“direct about the expected outcome”
“My carpets look new”
What they help with
Based on what their customers hired them for
How they stack up
Context from 10 carpet cleanings in Redlands
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About ExtraClean
Luke runs this carpet cleaning operation with a focus on both carpet care and pest control services. Based on the sample reviews, he handles dry cleaning for furniture like sofas, traditional carpet cleaning, and pest management including drain fly treatment. Customers highlight his thorough approach and willingness to set realistic expectations - one review mentions he was upfront about what dry cleaning could achieve for their sofa. The business appears to cater to pet owners, with reviews noting Luke's careful approach around animals. His service style emphasizes meticulous attention to detail, taking care around furniture and household belongings during the cleaning process.
Best for: pet owners needing careful carpet cleaning, homes requiring combined cleaning and pest control services, and customers who value honest communication about expected results.
Location
Common questions about ExtraClean
Does ExtraClean offer pest control along with carpet cleaning?+
Yes, based on customer reviews Luke provides both carpet cleaning and pest control services. One customer specifically mentioned successful pest control treatment, and another noted drain fly treatment that took a few days to fully clear. This combination service appears to be a distinctive offering that sets ExtraClean apart from carpet-only cleaners.
Is ExtraClean safe for homes with pets?+
Reviews specifically mention Luke taking great care around pets during his cleaning work. One customer praised his meticulous approach 'both around furniture in our house and also for our pets,' suggesting he's experienced working in pet households. However, you should confirm specific pet-safe products and procedures when booking.
What do customers say about ExtraClean's communication and expectations?+
Customers praise Luke for being direct and honest about expected outcomes. One review specifically mentioned he was upfront about what dry cleaning could achieve for their sofa, and customers appreciate the friendly, helpful approach to phone calls and bookings. This transparency appears to be a key part of his service approach.
Does ExtraClean have repeat customers?+
Yes, the sample reviews show clear evidence of repeat business. One customer wrote 'Great work AGAIN!!' and mentioned having 'the pleasure of ExtraClean Service before,' while another said 'Luke always does a great job.' This suggests customers are satisfied enough to book return services.