Jim Monger Plumbing and Gas
Jeremy saved a customer from buying a $2,600 hot water system they didn't need, charging no fee for the honest assessment.
From 97 Google reviewsThe family team structure works well with Jeremy handling quotes and coordination while sons Ben and Tom do most installations, backed by experienced contractors like Shaun. Emergency response is a clear strength with several customers getting same-day service for burst pipes and blocked drains, including weekend callouts.
Their work
What it's like working with them
Based on a sample of recent customer reviews (97 total)
“Ben, who did the job was excellent and down to earth”
What they help with
Based on what their customers hired them for
How they stack up
Context from 91 plumbers in Redlands
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Jim Monger Plumbing and Gas
Jeremy leads this family operation with his sons Ben and Tom handling most of the fieldwork, alongside experienced tradesmen like Shaun Singleton. They've carved out a niche in flood prevention systems - one customer's Cyclone Alfred review shows their system easily handled major flooding that would have otherwise damaged the property. The team handles everything from emergency drain blockages to full bathroom renovations, with customers consistently noting their ability to coordinate electricians for complex jobs. Jeremy is particularly praised for honest assessments - one review mentions he saved a customer from buying a $2,600 hot water system they didn't actually need, charging no fee for the consultation. They're especially valued by elderly customers and pensioners, with flexible payment plans and extra care for vulnerable clients.
Best for: emergency plumbing repairs with same-day response, flood prevention system installations, honest assessments without upselling, and coordinated renovation projects requiring multiple trades.
Location
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Claim This Profile — Free →Common questions about Jim Monger Plumbing and Gas
Does Jim Monger Plumbing offer emergency callouts?+
Yes, multiple customers mention getting same-day service for emergencies including burst pipes and blocked drains. Several reviews specifically praise their weekend availability, with one customer getting help on a Sunday morning during a long weekend. Jeremy responds quickly to after-hours calls and can often arrange emergency visits within hours.
Who will actually do the work at my property?+
Jeremy typically handles quotes and coordination, while his sons Ben and Tom do most of the installation work. Experienced contractors like Shaun Singleton also work with the team. Customers consistently mention these team members by name and praise their professionalism, punctuality and workmanship quality.
What do customers say about Jim Monger's pricing?+
Reviews consistently mention competitive pricing, with one customer saving $323 compared to another quote. Several customers note fair pricing with no surprise charges. Jeremy is particularly praised for honest assessments - one review mentions he saved a customer from buying a $2,600 hot water system they didn't need, charging no consultation fee.
Do they handle complex jobs beyond basic plumbing?+
Yes, they specialize in flood prevention systems, full bathroom renovations, and storm water drainage projects. They coordinate with electricians for jobs requiring multiple trades, and customers praise their ability to handle everything from concept to completion. One notable review shows their flood system successfully protected a property during Cyclone Alfred.