JJ Richards & Sons - Cleveland
Driver Fred gets specific customer praise for bin delivery, but property damage dispute raises concerns.
From 8 Google reviewsThe sample includes one serious complaint about property damage caused by their collection truck on a rural driveway, where the customer claims JJ Richards admits fault but refuses to pay for repairs. However, other customers found them easy to deal with, and driver Fred gets specific praise for bin delivery service.
Their work
What it's like working with them
Based on a sample of recent customer reviews (8 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 68 rubbish removals in Redlands
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About JJ Richards & Sons - Cleveland
This waste management service operates collection routes throughout the Cleveland area, with driver Fred specifically mentioned by customers for bin delivery service. Based on the limited feedback available, they handle both residential and rural properties, including locations with long driveways that require truck access. One customer noted their collection trucks travel at higher speeds on rural properties. The business appears to use onboard cameras on their collection vehicles for operational monitoring. Given the mixed feedback and very small sample size, potential customers should clarify service terms and damage policies upfront.
Best for: standard residential bin collection in suburban areas and customers who need straightforward waste removal service without complex requirements.
Location
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Claim This Profile — Free →Common questions about JJ Richards & Sons - Cleveland
What areas around Cleveland does JJ Richards service?+
Reviews mention service to rural properties with long driveways as well as suburban addresses like Thornlands. They appear to cover the broader Cleveland area in Queensland. For specific suburbs and service availability, you'd need to contact them directly as the review sample doesn't detail their full coverage area.
Do customers mention any issues with JJ Richards' service?+
One customer reported significant property damage caused by a collection truck veering off their rural driveway, claiming JJ Richards admitted fault but refused to pay for repairs despite having onboard camera evidence. However, this represents just one complaint in a very small review sample of 8 total reviews, so it's difficult to assess if this reflects a broader pattern.
Who are the key staff members customers interact with?+
Fred is specifically mentioned by customers for bin delivery service and receives positive feedback. The reviews don't mention other staff members by name, so Fred appears to be a key point of contact for at least some service aspects like new bin setups.
What do customers say about JJ Richards' communication and service process?+
The limited feedback suggests they're generally easy to deal with according to one customer review. However, with only 8 total Google reviews, there's insufficient feedback to confidently assess their communication style, response times, or overall service process.