Charged Energy
Owner Chris personally oversees every installation while Dennis handles all consultations with dedicated site visits.
From 109 Google reviewsThe standout pattern from our analysis of 49 reviews is their commitment to post-installation support - multiple customers mention office staff like Sharni helping with technical setup weeks after completion, and Chris remaining available for follow-up questions. Their willingness to travel regionally and work outside normal hours suggests genuine commitment to customer service over convenience.
Their work
What it's like working with them
Based on a sample of recent customer reviews (109 total)
“somehow left the place cleaner than it was before”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Charged Energy
Owner-operated by Chris, this family business has nearly 20 years in the industry and employs all their own installers rather than using subcontractors. The team specialises in complete solar and battery installations, with Dennis handling consultations and site visits, Chris leading installations, and office staff like Sharni, Deb, and Sarina managing the technical setup and ongoing support. They're particularly strong on hybrid systems combining solar panels with battery storage, and frequently work on complex setups including generator backup and off-grid configurations. Multiple customers mention their willingness to travel to regional areas like Warwick and even islands, often completing installations in a single day while maintaining meticulous cleanup standards.
Best for: comprehensive solar and battery installations, regional properties requiring travel, customers wanting owner-supervised work, and complex hybrid systems with generator backup.
Location
Often needed together
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Claim This Profile — Free →Common questions about Charged Energy
What areas does Charged Energy service?+
Based on customer reviews, they service the Capalaba area and travel extensively throughout Southeast Queensland including regional towns like Warwick and Gatton. Multiple customers mention their willingness to travel significant distances, with one installation completed on Lamb Island. Dennis typically conducts site visits personally rather than providing quotes remotely, suggesting they prioritise face-to-face consultations regardless of location.
Who will actually do the installation work?+
Owner Chris leads all installations personally, supported by employed team members like Kyle and Minh - they don't use subcontractors. Reviews consistently mention Chris being on-site throughout the installation process, handling technical questions and ensuring quality control. Dennis handles the initial consultations and quoting, while office staff like Sharni, Deb, and Sarina manage the technical setup and ongoing support after installation.
How quickly can they complete an installation?+
Multiple customers report installations completed in a single day, even for complex systems including batteries. One customer mentions a 22-panel system installed in 'really good time' while another had their system completed half a day ahead of schedule. They appear flexible with timing - one customer got urgent air conditioning work done on a Saturday before Christmas when they were fully booked.
What kind of ongoing support do they provide?+
Reviews highlight strong post-installation support, with customers mentioning continued access to Chris for technical questions months later. Office staff like Sharni actively help customers set up monitoring apps and account access, with one customer praising her for going 'above and beyond' when they needed assistance. Multiple reviews mention prompt responses to follow-up queries and technical support.
Do they specialise in any particular type of solar installation?+
They appear particularly strong with hybrid systems combining solar panels and battery storage, including complex setups with generator backup and off-grid configurations. Reviews mention successful installations of various battery brands including Tesla Powerwall, Sigenergy, and Solax systems. Several customers specifically chose them for battery additions to existing solar systems, suggesting expertise in retrofit work.