TWS Trade Supplies
Trade supply store where 30-year veteran tradies specifically recommend their product expertise and comprehensive tiling stock.
From 18 Google reviewsMultiple experienced contractors specifically recommend them, including one 30-year veteran who calls them 'a business to be aspired to.' The main concern appears to be phone responsiveness, with one customer noting an unreturned call.
Their work
What it's like working with them
Based on a sample of recent customer reviews (18 total)
“extremely helpful with advice and the appropriate products”
“friendly family owned business”
“Helped load car”
What they help with
Based on what their customers hired them for
How they stack up
Context from 59 waterproofings in Redlands
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About TWS Trade Supplies
TWS Trade Supplies operates as a specialist trade supply store focused on waterproofing, tiling, and flooring materials rather than providing installation services. Multiple tradies praise their technical expertise, with customers specifically mentioning staff advice on grout replacement and tiling supplies. The business appears to be family-owned and caters primarily to trade professionals, though they welcome DIY customers for home renovations. Reviews consistently highlight their willingness to help load materials and provide product guidance, suggesting they function more as a knowledgeable supplier than a typical retail store. Their customer base includes established tradespeople with decades of experience who specifically seek them out for specialised waterproofing and tiling products.
Best for: sourcing specialised waterproofing materials, getting technical advice on tiling supplies, trade professionals seeking comprehensive product range, and DIY customers needing expert guidance on materials selection.
Location
Often needed together
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Claim This Profile — Free →Common questions about TWS Trade Supplies
What type of business is TWS Trade Supplies?+
TWS is a trade supply store specialising in waterproofing, tiling, and flooring materials rather than an installation service. They provide products and technical advice to both trade professionals and DIY customers. Multiple reviews mention their comprehensive stock and knowledgeable staff who can recommend appropriate products for specific projects.
Do they provide installation services or just supplies?+
Based on customer reviews, TWS appears to focus on supplying materials rather than installation work. Customers praise their product knowledge and advice for tiling projects, grout replacement, and waterproofing supplies. They seem to cater primarily to tradies who purchase materials for their own jobs.
What do customers say about their service approach?+
Reviews consistently mention helpful, friendly service with staff willing to provide loading assistance and technical advice. Multiple customers describe it as a family-owned business with personal service. However, one review mentions difficulty with phone contact, so it may be worth visiting in person or allowing time for call-backs.
Are they suitable for DIY home projects?+
Yes, while they primarily serve trade customers, reviews show they welcome DIY customers and provide helpful advice. One customer specifically mentions getting guidance for an outdoor tiled area renovation, and staff are praised for explaining products and applications to non-trade customers.