Zonca Refrigeration and Air Conditioning
A café owner's go-to for fast fridge fault response and ongoing refrigeration support.
That said, the one account available comes from a small café owner who describes a sustained working relationship, not just a one-off job, which suggests Zonca handles repeat commercial refrigeration servicing reliably. The standout detail is turnaround speed when equipment fails — worth asking them directly about callout availability and response times before you book, especially if downtime would cost you.
Their work
What it's like working with them
Based on a sample of Google reviews (1 total)
“Zoncas have been tremendous with their customer service”
What they help with
Based on what their customers hired them for
How they stack up
Context from 498 air conditionings in Rockhampton
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Zonca Refrigeration and Air Conditioning
Zonca Refrigeration and Air Conditioning works across both commercial refrigeration and air conditioning — a combination that makes them particularly useful for small food businesses like cafes that need someone across both fridge units and cooling systems. The single review available comes from a café owner, suggesting at least some of their work sits in the light commercial space rather than purely residential homes. What stands out from that account is their responsiveness when things go wrong — the kind of quick turnaround that matters when a fridge failure threatens stock or trade. Operating as a trust entity and GST-registered, they're structured for ongoing business relationships rather than one-off residential jobs. With around six years active in the Park Avenue area, they're not a new outfit, though their Google presence is still modest. If you're a homeowner with commercial-grade refrigeration or you run a small local business, they're worth a call — particularly if fast response on faults is your priority.
Best for: small café or food business owners needing responsive refrigeration repairs, light commercial fridge servicing, and air conditioning work in the Park Avenue area.
Location
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Claim This Profile — Free →Common questions about Zonca Refrigeration and Air Conditioning
Does Zonca Refrigeration work with residential homeowners or mainly businesses?+
The only available review comes from a small café owner, which suggests at least part of their work is commercial refrigeration. Their name covers both refrigeration and air conditioning, so residential AC work is likely within scope — but confirm with them directly whether they take on home jobs in your area. Their trust entity structure and GST registration both point to a business set up for ongoing client work rather than purely one-off residential calls.
How quickly does Zonca respond when there's an urgent fridge or AC problem?+
The one review specifically highlights their quick response time when faults arise — a café owner praised their turnaround when fridge problems came up, which implies they can move fast when equipment failure is causing immediate issues. That said, this is a single account and we can't confirm whether emergency callouts are formally offered or what their typical response window is. It's worth asking them directly about callout availability before you need it.
What areas around Park Avenue does Zonca cover?+
They're based in Park Avenue, QLD, but the data available doesn't specify how far they travel for jobs. Reviews don't mention service radius. For jobs outside Park Avenue or in surrounding suburbs, contact them directly to confirm whether they cover your area before scheduling.
Does Zonca handle both air conditioning and refrigeration, or should I use them for one or the other?+
Their business name explicitly covers both refrigeration and air conditioning, and the review context — a café with fridge equipment — confirms refrigeration is genuinely part of what they do, not just a listed category. If you have both an AC system and commercial or domestic fridges needing attention, they may be able to handle both in one relationship. Ask them upfront which services they prioritise and whether they carry parts for common fridge brands you use.
What do customers say about Zonca's customer service?+
Based on only 1 Google review, a café owner described their customer service as 'tremendous' and specifically noted the quick response when problems arose with refrigeration equipment. That's a strong endorsement but from a single client, so it's difficult to draw broad conclusions. The fact that the reviewer references an ongoing relationship — rather than a single visit — suggests they've experienced consistent service over time rather than a one-off good experience.