PestX
Technicians named by customers for explaining termite, possum, and cockroach treatments on the spot — not just spraying and leaving.
That transparency seems to be baked into how the team operates, not just an occasional bonus. The business is GST registered, has been active for around 12 years, and handles a wider scope than the name implies — pairing pest control with carpet and bond cleaning in a way that suits landlords and vacating tenants especially well. Recent reviews in this sample are trending noticeably higher than earlier ones, which is worth noting if you were on the fence. For anyone booking a first visit, it's worth confirming the specific technician assigned and whether they cover your location if you're outside Rockhampton proper.
Their work
What it's like working with them
Based on a sample of Google reviews (526 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 351 carpet cleanings in Rockhampton
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About PestX
Despite being named PestX, this Berserker-based business operates across both pest control and carpet/bond cleaning — a dual-service model that makes them particularly practical for tenants vacating rentals who need both done at once. On the pest side, they handle everything from general cockroach and spider treatments to termite inspections and barrier treatments, possum removal (using a camera-monitored one-way exit door system rather than cages), and even beehive dispatch. Named technicians show up repeatedly across reviews: Ben handles termite inspections, Dallas carries out termite barrier treatments and is noted for thorough cleanup, Matt is praised for fast general pest work and clear communication, and Alessëa (also spelled Alasëa in some reviews) is mentioned most frequently — covering pest sprays and treatments with a calm, explanatory approach that customers find reassuring. On the office and coordination side, Joy, Jan, and Tina are flagged for making the booking process smooth and accommodating schedule changes. They service Rockhampton, Berserker, and surrounding areas including Baralaba, and reviews suggest they'll travel to properties that are a bit out of town. Their pet-safe sprays are specifically called out by cat and animal owners as a genuine differentiator.
Best for: tenants needing combined bond clean and pest treatment for rental vacates, homeowners managing termite inspections and barrier treatments, residents with pet-safe pest control requirements, and properties in and around Rockhampton needing a broad-scope pest and cleaning provider.
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Claim This Profile — Free →Common questions about PestX
Does PestX handle both pest control and cleaning for rental vacates?+
Yes — multiple reviews specifically mention booking a combined bond clean, carpet clean, and pest treatment through PestX when vacating a rental property. This makes them a practical single-call option for tenants needing to satisfy lease exit requirements. Reviews note they send photo confirmation of completed works, which can help with property manager handover. If you need all three services, it's worth confirming availability and timing when you call, as scheduling multiple services together requires coordination.
Which areas does PestX service around Rockhampton?+
PestX is based in Berserker and primarily services the Rockhampton region. Reviews mention they travel to properties that are 'a bit out of town,' and one review references a job in Baralaba, which is some distance southwest of Rockhampton. If you're outside the immediate metro area, it's worth confirming coverage when requesting a quote — reviews suggest they're upfront about what's feasible rather than making promises they can't keep.
Are PestX's pest sprays safe for pets and children?+
At least one reviewer specifically notes that PestX's pest sprays are described as pet and human safe, and mentions being able to keep a cat inside the property during treatment without stress. This appears to be a point PestX communicates proactively to customers with animals. That said, product formulations can vary by treatment type, so if you have pets or young children, confirm the specific products being used for your job when booking.
What do customers say about PestX's pricing?+
Pricing feedback across the sample reviews is generally positive, with multiple customers describing it as 'competitive,' 'on point,' or 'reasonably priced.' One review does note paying $305 for a comprehensive pest service that felt rushed, so the value experience can vary. Reviews suggest getting a written quote upfront and confirming exactly which rooms and treatments are included so expectations are clear before the technician arrives.
How quickly can PestX typically get to a property after a quote?+
Several reviews mention a turnaround from quote to job completion of under a week, and one customer noted the job was actually brought forward earlier than originally scheduled. Cockroach die-off results within hours of treatment are mentioned in at least one review, suggesting the treatments act quickly once applied. For urgent infestations, it's worth calling rather than submitting an online enquiry only — reviews suggest the phone and SMS channel is more responsive for time-sensitive bookings.