Clean and Cleaner Australia Pty Ltd
Colleen and Tina's team praised for warmth with elderly clients — and biodegradable products that work with septic systems.
Colleen and Tina are the names customers mention, and the praise tends to go beyond cleanliness — one customer specifically noted the care shown toward an anxious elderly resident, including a spontaneous referral to government support services. The sample is too small to draw firm conclusions about consistency, so it's worth asking directly about their current availability, how they handle scheduling, and whether a quote needs to be completed before a specific clean date can be locked in.
Their work
What it's like working with them
Based on a sample of Google reviews (7 total)
“happy with the biodegradable products used as we are on septic”
“father's house who was anxious about having cleaners come over, but they couldn't have been nicer”
What they help with
Based on what their customers hired them for
How they stack up
Context from 245 cleanings in Rockhampton
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Clean and Cleaner Australia Pty Ltd
Run by Colleen, Tina, and their team of women, Clean and Cleaner operates as a residential cleaning service out of Yeppoon with a fortnightly schedule that suits busy households who've simply run out of hours in the day. One detail that stands out across reviews is their use of biodegradable cleaning products — a practical choice for properties on septic systems or grey water recycling, not just a marketing tick. Beyond scrubbing surfaces, the team has shown a thoughtful side: when cleaning an elderly man's home, they went out of their way to recommend relevant government support services for him, suggesting they're comfortable working in sensitive household situations with vulnerable residents. That makes them a plausible fit for adult children arranging cleaning for an aging parent, or for anyone who needs cleaners who'll treat a home — and its occupants — with care rather than just efficiency. As a GST-registered company, they're set up for proper invoicing, which can matter if you're claiming cleaning costs through a support package or employer. They operate on a booked-quote model, so locking in a specific date requires completing a quote first — something worth clarifying upfront if timing is critical.
Best for: busy households wanting a reliable fortnightly cleaning team, homeowners on septic or grey water systems needing eco-safe products, and families arranging cleaning for elderly or anxious relatives.
Location
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Claim This Profile — Free →Common questions about Clean and Cleaner Australia Pty Ltd
What areas does Clean and Cleaner Australia cover?+
The business is based in Yeppoon, QLD. Reviews don't specify the exact service radius, so if you're outside Yeppoon or in a nearby coastal or rural area, it's worth calling ahead to confirm they travel to your location before arranging a quote.
Who actually does the cleaning, and can I expect the same people each visit?+
Reviews name Colleen and Tina as the leads, often alongside a small team of women. Multiple customers specifically mention them by name in positive reviews, which suggests some continuity of staff. If having a consistent team matters to you — especially for a fortnightly arrangement — ask about this when booking your quote.
Are their cleaning products safe for homes on septic or grey water systems?+
Yes — one reviewer specifically flagged that they were happy with the biodegradable products used, noting their home runs on septic and diverts grey water to the garden. If you have specific product sensitivities or environmental requirements, it's still worth raising these at the quote stage to confirm exactly what they'll use in your home.
How does the booking process work — can I lock in a specific date?+
Based on one review, a quote needs to be completed before a specific clean date is formally confirmed in their system. If you have a hard deadline — like a rental inspection or moving date — make sure the quote is done and the booking is explicitly confirmed in writing well in advance, rather than treating an initial enquiry as a firm appointment.
Are they suitable for cleaning a home where an elderly or anxious person is living?+
One reviewer arranged a clean for their elderly father who was nervous about having strangers in his home, and described the team as "couldn't have been nicer" — the father was thrilled. The team even recommended relevant government services for him unprompted. Reviews suggest they handle sensitive household situations with patience, making them a reasonable option for families arranging cleaning on behalf of a parent or vulnerable relative.