Poseidon Pools CQ
Multiple customers report their pools finished months ahead of schedule — with Bob available by name long after handover.
Bob Cox is directly named in the vast majority of reviews for answering questions honestly, including telling first-time pool owners what they don't need rather than padding the quote. Michelle is consistently credited for keeping communications clear and timely, which matters especially for clients who were still interstate when their pool was being installed. The one low-rated review in the sample is a navigation complaint rather than a build issue — there are no recurring complaints about workmanship, pricing disputes, or post-build problems across the 37 reviews examined. If you're coordinating other trades around a pool build, ask Bob upfront about current lead times — past customers have benefited from builds finishing months early, but it's worth confirming what the current schedule looks like before signing contracts with landscapers.
Their work
What it's like working with them
Based on a sample of Google reviews (39 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 320 pool builders in Rockhampton
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Poseidon Pools CQ
Bob Cox leads Poseidon Pools CQ with his wife Michelle handling communications and coordination — between them they're credited across dozens of reviews for keeping clients genuinely informed at every stage, not just sending generic updates. The business specialises in fibreglass pool installation including Plungie originals and mineral water systems, and takes on the full package: excavation, concreting, fencing, coping tiles, and equipment handover, so homeowners aren't left to coordinate multiple trades themselves. Bob is particularly noted for pre-quote site visits, honest advice about what clients actually need (rather than upselling), and a thorough handover walkthrough covering filters, pumps, heaters, and chlorinators in plain language. Multiple customers with difficult sites — tight access, existing retaining walls, challenging positioning — specifically credit Bob's team for delivering millimetre-precise results that other builders might have declined. Perhaps the most consistent pattern across the 39 reviews: builds delivered months ahead of the contracted date, not weeks, which makes Poseidon worth considering if your landscaping or other trades are waiting on a pool to be in the ground.
Best for: first-time pool owners wanting honest guidance and thorough handover training, homeowners with difficult or restricted-access sites, clients coordinating multiple trades who need a pool finished on or ahead of schedule, and full-package builds where you'd rather not manage separate fencing and concrete contractors.
Location
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Claim This Profile — Free →Common questions about Poseidon Pools CQ
Does Poseidon Pools CQ handle difficult or restricted-access sites?+
Yes — multiple customers specifically mention challenging installations involving tight access corridors, existing retaining walls, and awkward positioning requirements. Bob is credited with completing these to millimetre precision where other builders may have hesitated. If your site has access or structural complications, it's worth raising them early in the quote conversation, as Bob visits sites in person before quoting rather than pricing remotely.
What's included in a Poseidon Pools CQ build — is it just the pool shell?+
Poseidon regularly takes on the full scope: pool installation, concreting, fencing, coping tiles, and equipment setup. Several customers specifically mention using them for the complete package so they didn't need to coordinate separate trades. Fencing options appear flexible — at least one customer arranged their own fencing while Poseidon handled the rest, so it's worth discussing your preferences at quote stage.
How does Poseidon handle communication during the build, especially for interstate or busy clients?+
Communication is the most consistently praised aspect across the 37 reviews analysed — customers describe timely updates, direct contact with Bob when issues arise, and Michelle handling coordination throughout the process. At least one customer had their pool installed while still living interstate and reported no gaps in information. If you travel frequently or manage the build remotely, this appears to be one of Poseidon's genuine strengths.
What happens at handover — will I know how to run my own pool?+
Handover appears thorough based on multiple reviews — Bob walks owners through filters, pumps, heaters, chlorinators, and ongoing maintenance in practical terms. Several customers, including first-time pool owners, specifically mention coming away feeling confident rather than overwhelmed. Post-handover support is also noted in reviews, with at least one customer describing responsive service more than a year after installation.
How far in advance do I need to book Poseidon Pools CQ?+
Reviews don't provide current wait times, so you'd need to contact Bob directly for the latest scheduling information. What is clear from multiple reviews is that builds have often been completed months ahead of the contracted date — useful to know if you're planning landscaping or other works around the pool. It's worth asking Bob about realistic current lead times before locking in contracts with other trades.