Fuller’s General Freight
Shauni coordinates, Keith loads, and the crew takes on one job per day — customers say that focus shows.
From the 50 reviews analysed, punctuality and undamaged deliveries are the two things customers mention most consistently, and several reviewers who used them more than once say the experience matched the first time. Fuller's books only one job per day, so if you're hiring them, confirm your date is genuinely held — a couple of reviews mention last-minute scheduling changes (truck servicing, one late-night cancellation notice), so it's worth asking how far in advance they lock in your move and how they communicate if something changes. For straightforward residential moves, long-distance freight hauls, or tricky single-item jobs like pool tables, the evidence across this review pool is strong.
Their work
What it's like working with them
Based on a sample of Google reviews (62 total)
“Cheapest quote around and local to us”
What they help with
Based on what their customers hired them for
How they stack up
Context from 387 removalists in Rockhampton
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Fuller’s General Freight
Run by Bevan and Shauni Fuller, this Gracemere-based removalist divides responsibilities clearly: Shauni handles all the front-end coordination — quoting, scheduling, and client communication — while Bevan and the crew (Keith and Jermayne are the names customers mention most) do the physical work. Shauni is specifically praised for fast quote turnaround, proactive updates when schedules change, and keeping clients calm during stressful moves. Keith gets called out for his puzzle-like skill at loading trucks to maximise space and minimise movement. A notable operating policy is that Fuller's books only one job per day, meaning the crew isn't rushing off to another job mid-move — a detail several customers specifically value. Their work spans local residential moves in the Rockhampton region, longer freight runs (Rockhampton to Blackwater, five-hour hauls to Woodgate), commercial office relocations, tricky specialty lifts like pool tables and commercial fridges, and short-notice storage solutions. They're a genuine fit for customers who've had bad experiences with rushed, impersonal moving companies — the single-job-per-day policy and owner-led communication make them feel more like a dedicated team than a logistics operation.
Best for: local residential moves where the crew isn't split across multiple jobs, long-distance Central Queensland freight hauls, short-notice or time-sensitive relocations, and tricky single-item moves like pool tables or commercial appliances.
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Claim This Profile — Free →Common questions about Fuller’s General Freight
What areas does Fuller's General Freight cover?+
Fuller's is based in Gracemere and primarily serves the Rockhampton and Central Queensland region, but they also do longer freight hauls. Reviews mention jobs to Blackwater, Yeppoon, Woodgate (a five-hour drive), and an eight-hour move for a residential customer. If your job involves a significant distance, contact Shauni for a quote — customers say responses are fast and the pricing has been competitive even on long runs.
Does Fuller's offer storage as well as removal?+
Yes — storage is listed among their services, and several customers mention using Fuller's to move furniture into storage either temporarily between settlements or during renovations. One reviewer specifically notes they moved belongings to storage and then arranged delivery later once they were ready. If you need a move-and-store combination, this is worth raising when you contact them for a quote.
How do customers describe Fuller's pricing?+
Across the 50 reviews analysed, pricing feedback is consistently positive — multiple customers describe them as the cheapest quote they received locally, and several say it was 'the best money spent in the whole moving process.' Fuller's also appears to quote transparently from the start, with Shauni handling the quoting process and customers noting no unpleasant surprises at invoicing. For specialist items like pool tables or commercial fridges, reviewers say the price matched the difficulty of the job.
Can Fuller's handle last-minute or short-notice moves?+
This is one of the things they're most frequently praised for in reviews. Multiple customers mention contacting them with very short lead times — one was moved eight hours away within two days of first contact, another had a short-notice commercial fridge job accommodated across multiple rescheduled visits. Shauni is specifically credited with making urgent or complicated logistics work. If your situation is time-sensitive, it's worth calling rather than emailing to get a faster response.
Do they handle specialty or awkward items beyond standard furniture?+
Yes — reviews mention successful moves of pool tables (including very heavy ones in awkward locations), a hard-wired commercial fridge, and upstairs furniture moves involving tight U-shaped staircases. Keith in particular is praised for problem-solving difficult load and access situations. If you have something unusual, describe it clearly when you request a quote so they can plan the right crew and equipment.