Williams Tiling
Shane personally responded within a week when other local tilers had a three-month wait or went quiet.
What those two reviews do show is a meaningful contrast: one customer had a genuinely positive experience with Shane's communication and finished work, specifically praising his responsiveness in a local market where getting any tiler to show up is reportedly difficult. With nine years of trading and GST registration, this isn't a fly-by-night outfit — but with such a thin review record, asking Shane directly for references or photos of comparable past jobs is the most practical step before committing to a booking.
Their work
What it's like working with them
Based on a sample of Google reviews (2 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 322 tilings in Rockhampton
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Williams Tiling
Shane runs this sole-trader tiling operation out of Gracemere and is the hands-on name customers deal with directly — one reviewer specifically called out Shane and his team for delivering quality results after every other tiler in the area either had a three-month wait or didn't respond at all. That responsiveness is worth noting: Shane replied within the week of a text message and came out on a Saturday to quote, which sets him apart in a trade known for long lead times across the Rockhampton and Gracemere region. With around nine years in the trade and GST registration in place, this is a legitimate small operation that has been running long enough to have systems in place, even if it stays lean as a sole trader. Work is coordinated around other trades on site, suggesting Shane is comfortable on renovation and new-build timelines rather than purely one-off repairs. The honest caveat is that only two Google reviews exist in total, so it's difficult to speak confidently about consistent specialisations — confirming the scope of tiling work (floors, walls, wet areas, outdoor) directly with Shane before booking is the sensible move.
Best for: homeowners struggling to get tiler responses in the Rockhampton and Gracemere area, renovation projects requiring coordination with other trades, and jobs where direct contact with the working tradesperson matters.
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Claim This Profile — Free →Common questions about Williams Tiling
How quickly does Williams Tiling respond to quote requests?+
Based on one customer review, Shane responded to a text message within a week and came out on a Saturday to quote — which stood out because other local tilers were either unresponsive or had waits of three months or more. This suggests Shane is relatively accessible compared to competitors in the Gracemere and Rockhampton area, though response times can vary with workload. It's worth texting or calling directly to check current availability before assuming a quick turnaround.
Is Williams Tiling suited to renovation projects involving multiple trades?+
One reviewer mentioned that Shane coordinated his work around when other trades were ready on site, which suggests he's used to working within a broader renovation schedule rather than just dropping in for a standalone job. This makes him a reasonable option if you're running a bathroom or kitchen reno with a builder, plumber, or waterproofer already in the mix. Confirming scheduling expectations upfront will help him plan his availability around your project timeline.
What areas does Williams Tiling service?+
Williams Tiling is based in Gracemere, QLD, which puts it close to Rockhampton and the surrounding Central Queensland region. Reviews don't specify how far Shane travels for jobs, so if you're outside the immediate Gracemere area it's worth confirming coverage directly. Call-out distances and any associated travel fees are best clarified at the quoting stage.
How many reviews does Williams Tiling have, and can I trust them?+
Williams Tiling has just 2 Google reviews in total — a small sample that makes it hard to draw firm conclusions about consistency. One review is strongly positive about Shane's work and communication; the other raises a personal conduct complaint unrelated to the tiling itself. Given the thin review record, it's a good idea to ask Shane for photos of past jobs or references from previous clients before committing, especially for larger projects.
Is Williams Tiling GST registered and properly set up as a business?+
Yes — Williams Tiling is GST registered and operates as a sole trader with around nine years of active trading. GST registration indicates the business turns over enough to meet the threshold set by the ATO, which is a basic signal of an ongoing, active operation. Shane appears to be the working principal, so you're dealing directly with the tradesperson rather than through a large company structure.