The Project People
One crew covers tiles, installation, coordination, and painting — with named team members at every stage.
Tiarnie handles coordination, and multiple reviewers name specific team members, which suggests the business has enough structure that individual roles are visible and accountable rather than a nameless crew. One thing worth confirming before you engage: The Project People charge a quote fee (one reviewer paid $200), and at least that reviewer found the final quote significantly higher than alternatives and felt the site assessment didn't match their needs — so if you're still in early comparison mode, ask upfront what the quote covers and whether it's redeemable against the job.
Their work
What it's like working with them
Based on a sample of Google reviews (50 total)
“had help from Cathy choosing out our tiles and grout”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About The Project People
Ben leads The Project People's on-site renovation work, with reviewers specifically calling out him and his crew for smooth end-to-end delivery — from quoting through to completed tiling and waterproofing. The business operates across both a physical showroom and an on-site trade function: Cathy works the tile and product selection side, helping customers choose tiles, grout, and fittings in-store, while field crew including Billy and Mike handle the installation work. Grant coordinates the broader project team, with Tiarnie managing scheduling and coordination, and Maggie and Darrell handling painting — a level of specialisation within the one company that's unusual for a bathroom renovation outfit. With roughly 26 years of trading behind them and GST registration confirmed, they're a structured business operating as a trust entity rather than a sole operator setup, which typically means more formal project management and handover processes. Their tile showroom adds a dimension most bathroom renovators don't offer — customers can walk in, browse products, and get design advice before committing to a renovation scope. That said, The Project People do charge for quotes (one reviewer paid $200), which sets them apart from competitors who quote for free — worth factoring in if you're still in the comparison stage.
Best for: full bathroom or ensuite renovations where you want a single company handling design, tiling, installation, and painting, homeowners who want to browse and choose their own tiles in a showroom before committing, and projects where named, accountable team members across each trade are important to you.
Location
Often needed together
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Claim This Profile — Free →Common questions about The Project People
Does The Project People charge for quotes?+
Yes — at least one reviewer paid $200 for a quote, which included a site visit and measurements. This is not standard practice across the industry, as several competitors quote for free. Before booking a consultation, ask whether the fee is redeemable against the project cost if you proceed, and clarify exactly what the quoted scope includes in terms of tiles, fittings, and finishes.
Do they have a showroom where I can choose tiles and products?+
Yes. Reviews mention visiting the showroom in person to browse tiles, grout, and other products before renovation work begins. Cathy is specifically named as the person who helps with tile and grout selection for both bathrooms and laundries. If you're planning a renovation and want to see materials before committing, an in-store visit appears to be a normal part of how they work.
Who will actually be working on my bathroom renovation?+
Reviewers name a range of people across different roles: Ben leads on-site renovation crews, Billy and Mike are mentioned for installation work, Cathy handles in-store tile selection, Grant coordinates the broader team, Tiarnie manages scheduling, and Maggie and Darrell handle painting. This level of named accountability across roles is relatively uncommon — it suggests a team-based structure rather than a one-person-and-subbies setup.
What areas does The Project People service?+
They're based in Rockingham, WA. Reviews don't specify how far they travel beyond Rockingham, so if you're in a surrounding suburb like Mandurah, Port Kennedy, or Secret Harbour, it's worth confirming they cover your area before paying for a site visit quote.
How do customers describe the renovation process from start to finish?+
Positive reviewers describe a process that runs from in-store product selection through to on-site installation, with coordination managed by a dedicated team member. Phrases like 'the whole process was so easy' and 'nothing but professional' appear in multiple reviews. The business has been operating for roughly 26 years, which likely contributes to the structured handover process reviewers describe — though with only 5 reviews sampled here, confirm timelines and inclusions in writing before work begins.