Heron Tile and Carpet Care
Glen routinely removes stains from rental carpets and cream upholstery that customers assumed were permanent.
Every sample review names Glen directly, which matters for a sole trader: you know exactly who is showing up. Pricing transparency is mentioned unprompted across multiple reviews, with customers noting estimates matched final costs, so it's worth asking for a written quote when you book so you have that same protection.
Their work
What it's like working with them
Based on a sample of Google reviews (103 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 195 carpet cleanings in Rockingham
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Heron Tile and Carpet Care
Glen runs Heron Tile and Carpet Care as a sole operator out of Rockingham, with around 14 years of hands-on experience across carpet cleaning, upholstery, and tile and floor care — covering more surface types than most carpet-only specialists. His offsider Deeka assists on larger jobs, with reviews noting Glen handles the customer-facing work and quality checks throughout. Where Glen stands out is in tackling heavily stained surfaces that others might write off: rental properties with severe multi-stain carpets and cream lounges with deep discolouration come up specifically in reviews, suggesting he's a practical choice when the job looks worse than average. He's described as methodical from the first contact — providing accurate estimates by email before arrival and explaining the process clearly — which reviewers say means no surprise costs at the end. The business suits residential customers, including rental property owners managing end-of-lease cleans, as well as small commercial clients; one Rockingham-area gardening business names Glen as their go-to for ongoing carpet maintenance. Pricing is noted as reasonable across multiple reviews, making him a realistic option even when the scope of cleaning is significant.
Best for: end-of-lease rental cleans with heavy staining, combined carpet and tile cleans in a single visit, and homeowners wanting transparent upfront pricing from an operator with over a decade of experience.
Location
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about Heron Tile and Carpet Care
What types of surfaces does Heron Tile and Carpet Care clean?+
Glen covers carpets, rugs, upholstery (including lounges and sofas), tiles, and hard floors — often combining multiple surface types in a single visit. Reviews specifically mention cream carpet, heavily stained rental carpet, lounge suites, and tiled floors all being cleaned in one job. This makes the business a practical option if you need more than just carpets done. Confirm your specific surfaces when booking so Glen can give you an accurate estimate.
Is Heron Tile and Carpet Care suitable for rental property cleans?+
Yes — rental properties with heavy staining come up explicitly in customer reviews, with one reviewer noting their severely stained rental carpet had every stain removed. This suggests Glen is accustomed to end-of-lease or between-tenant cleans where the condition is worse than average. If you're a landlord or property manager, it's worth describing the staining in detail when you request a quote so he can advise on realistic outcomes.
How does Glen handle pricing and quotes?+
Multiple customers mention that estimates were accurate and matched final costs, with no surprise charges. One reviewer noted Glen worked to make the estimate as precise as possible before starting the job. Pricing is described as reasonable and good value across several reviews. To get the same experience, ask for a written estimate before booking and describe the size and condition of the areas you need cleaned.
Does Glen work alone or does he bring a team?+
Glen is the sole operator and primary contact, but he works with an offsider named Deeka on larger jobs. Reviews indicate Glen manages the customer relationship and quality throughout the job. As a sole trader, availability can vary, so booking ahead is advisable for larger or multi-room cleans. Reviews don't mention emergency or same-day availability, so confirm lead times when you contact them.
What areas around Rockingham does Heron Tile and Carpet Care service?+
The business is based in Rockingham, WA, and reviews suggest it serves the broader Rockingham area including residential homes and at least one local business. The exact service radius isn't detailed in the reviews we reviewed, so if you're outside Rockingham, it's best to check directly with Glen whether he covers your suburb before booking.