Perth Outdoor Blinds
Two customers praise a genuinely fuss-free install — from first quote through to fitting.
Two customers describe a pleasant, fuss-free experience from quote through to installation; two others report serious breakdowns in communication, with missed installation dates, unanswered calls and emails, and in one case a Consumer Affairs complaint and Magistrates Court action against Andrew and the business. That's a hard pattern to ignore in a pool this small. The most practical thing you can do before paying a deposit is ask for a firm installation date in writing, confirm Andrew's direct contact details, and check whether any current Consumer Affairs actions are listed publicly. Reviews don't mention pricing, so ask for a written quote that includes warranty terms before committing.
Their work
What it's like working with them
Based on a sample of Google reviews (5 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 232 curtains & blindss in Rockingham
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Perth Outdoor Blinds
Andrew runs Perth Outdoor Blinds as a sole trader, operating under what some customers reference as the MSS umbrella. The business focuses specifically on outdoor blind supply and installation — think alfresco roller blinds and exterior shade solutions for residential properties in the Rockingham area. The sale-and-quote stage draws genuinely positive feedback from some customers, who describe the process as smooth, pressure-free, and efficient from first contact through to installation. However, the business is small — just over a year in its current form — and that scale appears to affect its capacity to manage follow-through when problems arise post-installation. Warranty support and ongoing responsiveness have been the flashpoint in complaints, with some customers escalating to Consumer Affairs when calls and emails went unanswered. If your project is straightforward with no complications expected, the install experience has been praised; if you anticipate needing post-sale support, that's where the risk sits.
Best for: straightforward residential alfresco blind installations where no post-sale complications are anticipated, and homeowners who can get firm written commitments on installation dates before paying.
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Claim This Profile — Free →Common questions about Perth Outdoor Blinds
What types of blinds does Perth Outdoor Blinds install?+
The business focuses on outdoor blinds — likely roller-style blinds for alfresco areas, patios, and external entertaining spaces. The business name and category indicate this is their core specialty. Reviews don't go into specific product ranges or materials, so it's worth asking during your quote what brands and systems they supply and whether samples are available.
What areas does Perth Outdoor Blinds service?+
The business is based in Rockingham, WA, which suggests primary coverage across the southern Perth metro corridor. Reviews don't specify how far the team travels for installations, so if you're outside the Rockingham area, confirm your suburb is within their service zone before booking a quote.
How long does the quote-to-installation process typically take?+
At least one customer was told installation would occur within approximately two months of paying — though in that case the timeline wasn't honoured. Two other customers describe a smooth, timely process with no delays. Before paying a deposit, ask for a written installation date and clarify what happens if that date needs to change, including how you'll be contacted.
What do customers say about Perth Outdoor Blinds' after-sales support?+
This is where reviews are most divided. Two customers praise the overall experience as straightforward and friendly. Two others report that warranty issues and queries went unanswered for months despite repeated calls and emails, with one escalating to Consumer Affairs and the Perth Magistrates Court. Ask specifically about their warranty process and get the terms in writing before committing.
Who runs Perth Outdoor Blinds and who handles installations?+
Reviews name Andrew as the owner and key point of contact. The business also appears to operate under or alongside a related entity referred to as MSS, which one reviewer names alongside Perth Outdoor Blinds. Installers are referenced as a separate party from Andrew in at least one review, so it's worth asking upfront who will be on-site and how to reach them directly if needed.