General Windscreens & Glazing
Ian's windscreen and glazing pricing regularly undercuts national chain quotes — often by more than half.
The 20 reviews span roughly ten years, and several are from customers who've used him multiple times, which suggests the pricing and workmanship hold up across repeat jobs. It's worth noting that recent reviews show more variability than earlier ones, and there is one account of a windscreen refit that reportedly leaked afterward, with a dispute about the cause — that's a single incident across 20 reviews rather than a pattern, but it's worth asking Ian directly about his warranty or comeback policy before booking.
What it's like working with them
Based on a sample of Google reviews (20 total)
“quoted more than half the price less than Obrien's”
“showed up on time and was very efficient and proffessional”
What they help with
Based on what their customers hired them for
How they stack up
Context from 216 glass & glaziers in Rockingham
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About General Windscreens & Glazing
Ian runs General Windscreens & Glazing as a sole operator, handling both automotive windscreen replacement and domestic glazing — a dual focus that's relatively uncommon in the Rockingham area. Customers repeatedly mention Ian by name for on-the-spot problem solving, same-day availability, and a willingness to give candid advice rather than just upsell a job. Pricing comes up in almost every review: multiple customers report quotes significantly below O'Brien's and other competitors, with one noting the price was more than half what a national chain quoted. The business has been trading for over 26 years, and at least one customer has used Ian across three decades, pointing to genuine longevity rather than a recently launched operation. Beyond windscreens, Ian also handles smaller automotive glazing tasks like rear-view mirror replacements and domestic glass work, making him a practical call for households that need both car and home glass sorted by one person. He's well suited to straightforward jobs where speed, price, and a no-fuss tradesman matter more than a large company's paperwork trail.
Best for: budget-conscious windscreen replacements where national chain quotes feel too high, same-day automotive glass jobs in the Rockingham area, and homeowners who need both car and residential glass handled by one experienced tradesperson.
Location
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Claim This Profile — Free →Common questions about General Windscreens & Glazing
What services does General Windscreens & Glazing cover?+
Ian handles both automotive and domestic glass work — the most common jobs mentioned in reviews are windscreen replacements and rear-view mirror fitting for cars, plus residential glazing. He's run the business for over 26 years, so he covers a broad range within those two categories. For anything outside standard windscreens and home glass (like commercial glazing or advanced ADAS recalibration), it's worth calling ahead to confirm. The business name reflects the dual focus well — it's not purely an auto glass shop.
How does General Windscreens & Glazing's pricing compare to other providers?+
Pricing is the most frequently praised aspect across the reviews we looked at. Multiple customers report that Ian's quotes came in significantly below national chains — one review specifically noted the price was more than half what O'Brien's quoted. That said, Ian operates as a sole trader rather than a large fleet operation, so availability and scheduling may differ. It's worth calling for a quote on your specific vehicle make and glass type to compare directly.
Does Ian do on-the-spot or same-day jobs?+
Several reviews mention Ian fitting them in on the spot or completing jobs within 15 minutes of arrival — this appears to be a genuine working style rather than an exception. A rear-view mirror replacement and a windscreen repair are both mentioned as being resolved the same day the customer called. That said, availability will depend on his workload at any given time, so it's worth calling ahead rather than assuming same-day is always possible. For urgent situations, customers suggest calling directly to check.
Is there a warranty or callback policy if something goes wrong after the job?+
Reviews don't provide clear detail on Ian's formal warranty or comeback policy, and this is worth confirming with him directly before booking. There is one review in the public record where a customer reported a leak following a windscreen replacement and felt the issue wasn't resolved satisfactorily — that's a single account across 20 reviews, but it does make the question worth asking upfront. Ask Ian specifically what he covers if a fitting issue emerges after the job is complete.
What areas does General Windscreens & Glazing service?+
The business is based in Rockingham, WA. Reviews don't mention Ian travelling to specific suburbs outside Rockingham, so it's not clear from public feedback how far he'll travel for a job. Given he operates as a solo operator rather than a multi-van company, coverage is likely focused around the Rockingham and broader southern Perth region. Call ahead with your location to confirm whether he services your area.