Westcoat Roofing Perth
Aaron and Shelley named by multiple customers for making complex roof jobs feel straightforward from quote to completion.
Aaron handles client liaison and quoting, Shelley runs scheduling and admin, and the on-site crew is consistently described as professional and tidy. One reviewer did note a callback was needed to fix an issue on one section of their roof, though they still rated the experience positively and said they'd use the team again — so it reads as an isolated incident rather than a pattern. For a larger or older-home job where unexpected structural issues are likely, it's worth asking upfront how they handle scope changes and what the process is if a fix needs revisiting.
Their work
What it's like working with them
Based on a sample of Google reviews (287 total)
“A few surprises with old roofs along the way but really appreciated the proactive and solutions focussed approach”
What they help with
Based on what their customers hired them for
How they stack up
Context from 233 roofings in Rockingham
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Westcoat Roofing Perth
Aaron leads client-facing work at Westcoat — multiple reviewers name him specifically for explaining job details clearly, walking through what needs doing and why before any work begins. Shelley handles the admin and scheduling side, with customers noting she keeps the process organised and communication flowing from first contact through to completion. On the tools, the crew covers a real range of roofing work: terracotta tile replacements, sarking upgrades, ridge-capping, metal roof repairs, and gutter replacement — not just patch jobs. What comes through in the reviews is a willingness to deal with the unexpected; older Perth roofs often throw up hidden problems mid-job, and the team is praised for flagging issues proactively rather than quietly billing for extras. They photograph work at each stage, which is particularly useful for homeowners who aren't home during the job or want a record for insurance purposes. Based in Cockburn Central, they're well placed for properties across Perth's southern suburbs.
Best for: partial or full tile roof replacements on older Perth homes, metal roof repairs requiring professional follow-through, and homeowners who want photo documentation and proactive updates throughout the job.
Location
Often needed together
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Claim This Profile — Free →Common questions about Westcoat Roofing Perth
What types of roofing work does Westcoat Roofing Perth handle?+
Based on customer reviews, Westcoat covers a broad mix of residential roofing jobs including terracotta tile replacement, sarking upgrades, ridge-capping, metal roof repairs, gutter replacement, and tile cleaning and treatment. Reviewers mention both repair and maintenance jobs as well as more substantial replacement work on older homes. One customer used them for two separate properties after being satisfied with the first job. They appear well-suited to Perth's older housing stock where roofs often need more than a simple patch.
Who are the key people at Westcoat and what does each person handle?+
Aaron is the name that comes up most often in reviews for client-facing work — multiple customers mention him for explaining job details clearly and being easy to deal with during the quoting and planning stages. Shelley is credited by reviewers for keeping communication organised through scheduling and admin. John is also named as part of the team, though reviews don't specify his exact role. The on-site crew isn't named individually but is consistently described as professional and workmanlike.
Do they provide updates during the job, or do you have to chase them?+
At least one reviewer specifically highlights that Westcoat sends photos throughout the job, from start to completion — which is useful if you're not home during the work or want documentation for insurance purposes. Multiple reviewers mention proactive communication as a standout part of the experience, including being kept informed when unexpected issues arose mid-job on older roofs. Reviews don't flag any pattern of customers having to chase for updates, which suggests their communication process is reasonably consistent.
What areas of Perth does Westcoat Roofing service?+
Westcoat Roofing is based in Cockburn Central, which puts them centrally located for Perth's southern suburbs. Reviews don't specify exact service boundaries, so it's worth confirming with them directly if you're outside the southern corridor. Given their volume of reviews (287 on Google) for a business active around two and a half years, they appear to be operating at a reasonable scale across the metro area.
How does Westcoat handle unexpected problems found during a roofing job?+
This comes up directly in reviews — one customer notes that their older terracotta roof threw up several surprises during the job, and specifically praises the team for being 'proactive and solutions focused' rather than letting issues stall the project. The general picture from reviews is that the team flags problems early and discusses options rather than quietly adding to the bill. If you have an older home where hidden issues are likely, it's still worth asking upfront how they handle scope changes and whether estimates are adjusted with your sign-off.