Solahart Rockingham
Gary, Sam, and Ulrich named individually for making solar installs smooth — from quote to grid connection.
Two of the five sampled reviews raise concerns about post-installation communication and disputes over what is covered under warranty, which is worth keeping in mind if your job involves ongoing warranty support. Before signing, ask them to confirm in writing exactly what is and isn't covered under warranty, and how any non-warranty parts will be quoted — the sample is too small to say this is a widespread problem, but it's specific enough to be worth clarifying upfront.
Their work
What it's like working with them
Based on a sample of Google reviews (69 total)
“professional without being pushy”
“close to no communication until they needed money from me”
What they help with
Based on what their customers hired them for
How they stack up
Context from 205 solar panel installations in Rockingham
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Solahart Rockingham
With more than 26 years operating in the Rockingham area, this is a long-established Solahart franchise covering solar panel systems, battery storage, and heat pump hot water installations — a broader energy package than most solar-only installers. Gary handles the sales consultation side and is specifically noted for being thorough without pressure tactics, while electrician Sam takes care of the physical installation and is praised for walking customers through how their system works once it's live. Ulrich is also named as part of the installation crew, suggesting a dedicated in-house team rather than subcontracted labour. The business appears to handle the administrative side of going solar as well — including coordinating Western Power paperwork — which reduces the burden on homeowners navigating grid connection approvals. They seem best suited to homeowners who want a single provider across solar, battery, and hot water, particularly those upgrading from an existing Solahart system given the repeat-customer pattern visible in the reviews. Be aware that warranty and billing communication has drawn complaints from some customers, so it's worth confirming in writing how post-installation warranty work and any non-warranty parts will be priced before signing.
Best for: homeowners wanting solar, battery, and hot water systems from one provider, existing Solahart customers looking to add batteries or upgrade, and buyers who want a hands-off process including Western Power paperwork handled for them.
Location
Often needed together
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Claim This Profile — Free →Common questions about Solahart Rockingham
What services does Solahart Rockingham offer beyond solar panels?+
Based on customer reviews, Solahart Rockingham installs solar panel systems, battery storage, and heat pump hot water systems. Repeat customers have specifically chosen them to add batteries or hot water systems after an initial solar install, suggesting they operate as a broader home energy provider rather than a solar-only business. They also coordinate Western Power paperwork for grid connection, which simplifies the process for homeowners. If you have an existing Solahart system, they appear well-placed to expand or service it.
Who will I be dealing with at Solahart Rockingham?+
Reviews name Gary as the sales consultant — praised specifically for being thorough and not pushy during the quoting process. Sam is named as the installing electrician and is noted for explaining the system clearly after installation. Ulrich is also mentioned as part of the installation crew. The office team includes staff member Suzanne. It's worth asking which technician will be assigned to your job when you book.
What do customers say about Solahart Rockingham's communication?+
Reviews are mixed on this point. Customers who had smooth installations describe communication as seamless and proactive throughout the process. However, two sampled reviews raise concerns about communication dropping off after signing or following post-installation issues, with one customer describing difficulty reaching anyone to resolve a problem. This is based on a small sample of 5 reviews, so it's hard to say how widespread this is — but it's worth establishing a direct contact person before you commit.
How does Solahart Rockingham handle warranty work?+
At least two of the five reviews we analysed touch on warranty-related experiences, and one describes a dispute over whether a replacement part and associated labour were covered. The outcome in that case involved an unexpected charge for a part installed during a warranty visit. Before any service call, it's worth asking them to confirm in writing which components and labour are covered under warranty, and how any out-of-warranty work will be quoted separately, so there are no surprises on the invoice.
Does Solahart Rockingham serve areas outside Rockingham?+
Reviews don't mention specific coverage areas beyond Rockingham, so it's not possible to confirm from available data. As a Solahart franchise, their service area may extend to surrounding suburbs in the south Perth metro region, but you should confirm your address is within their service zone when you make contact.