Brightaire Property Services
Family business with Keegan leading restoration work, including NDIS services and flood damage recovery.
From 116 Google reviewsThe family-run business stands out for their NDIS services, with detailed praise for accommodating participants' unique needs and support animals. One notable concern from the sample involved unexpected additional charges, with a customer recommending to clarify costs upfront before work begins.
Their work
What it's like working with them
Based on a sample of recent customer reviews (116 total)
“using wall guards”
What they help with
Based on what their customers hired them for
How they stack up
Context from 38 carpet cleanings in Sunshine Coast
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Brightaire Property Services
A family-run carpet and upholstery cleaning business where Keegan leads the technical team, specialising in restoration work from flood damage and grout cleaning alongside standard carpet services. Reviews consistently mention their NDIS support services, with one customer praising their flexibility working around participants' needs and support animals. The business handles both residential and commercial work, including body corporate cleaning for strata properties and bond cleans for property managers. Multiple customers mention their attention to detail like using wall guards during cleaning and providing corner protectors to prevent damage. They've expanded beyond carpet cleaning into tile and grout restoration, with several reviews highlighting dramatic transformations of neglected surfaces.
Best for: flood damage restoration, NDIS participant homes requiring flexible service, property managers needing reliable bond cleans, and heavily soiled carpets or furniture requiring restoration expertise.
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Claim This Profile — Free →Common questions about Brightaire Property Services
What restoration services does Brightaire offer beyond regular carpet cleaning?+
Reviews highlight their flood damage restoration and grout cleaning expertise, with Keegan specifically mentioned for transforming 20-year-old neglected grout to look 'like new'. They also handle restoration work from plumbing leaks and can remove stubborn stains like glue marks that customers didn't expect would come off. One customer praised their meticulous approach to drying property after flooding.
Do they provide NDIS cleaning services?+
Yes, multiple reviews specifically mention their NDIS services with high praise for flexibility and understanding. One detailed review highlighted how they adapt to each participant's unique home environment, work around support animals, and never rush the process. They're described as 'heart-driven people' who build trust with NDIS families.
What do property managers say about using Brightaire for rental properties?+
Property management companies in reviews mention using them consistently for rental properties, with one noting they've completed over 15 bond cleans. They're praised for reliability, punctuality, and professionalism when working with both property owners and tenants. Strata managers also mention using them for body corporate cleaning across multiple properties.
What should I know about their pricing?+
One customer in the sample reported 'bill shock' from costs that weren't clearly communicated upfront, recommending to ask about charges before agreeing to services. However, other reviews describe their pricing as 'reasonable' and 'affordable', suggesting the issue may be around communication of additional services rather than base pricing.