Factory Direct Shutters, Awnings & Blinds
Customers repeatedly name installers Mark, Isaac, and Travis, with eight reviews mentioning returning for second or third installations.
From 591 Google reviewsThe standout pattern is repeat customers - eight reviews mention this being their second, third, or fourth time using Factory Direct for different rooms or properties. One negative review cited a 12-week delay versus promised 6 weeks with poor communication, but this appears isolated among otherwise consistent praise for project updates and timing.
Their work
What it's like working with them
Based on a sample of recent customer reviews (591 total)
“50% discount sale on”
“took away all the packaging materials”
What they help with
Based on what their customers hired them for
How they stack up
Context from 40 curtains & blindss in Sunshine Coast
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Factory Direct Shutters, Awnings & Blinds
Factory Direct Shutters specializes in plantation shutters, outdoor blinds, and zipscreens with their own manufacturing and installation teams. The business operates across Queensland from Brisbane to Hervey Bay, with experienced installers like Mark, Isaac, Travis, and Doug who customers consistently mention by name for their meticulous work and thorough cleanup. They handle complex installations that other companies turn down, including oversized windows and difficult fitting scenarios. Reviews highlight their competitive pricing during promotional periods (often 50% off sales), detailed written quotes, and regular communication throughout the 6-12 week manufacturing process. Multiple customers mention this is their second or third time using Factory Direct, indicating strong repeat business for additional rooms and properties.
Best for: plantation shutters on oversized or difficult windows, outdoor patio blinds and zipscreens, customers wanting competitive pricing during promotional periods, and homeowners who value thorough cleanup and professional installation teams.
Location
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Claim This Profile — Free →Common questions about Factory Direct Shutters, Awnings & Blinds
What areas does Factory Direct Shutters cover?+
Based on customer reviews, they service a wide area across Queensland including Sunshine Coast, Hervey Bay, Brisbane, Gympie, Bundaberg, and surrounding regions. Multiple reviews mention different sales reps covering specific territories, suggesting they have established coverage areas with dedicated staff. They appear to handle both metro and regional installations with the same service standards.
How long do Factory Direct installations typically take?+
Installation itself is typically very quick - reviews mention 1.5 to 4 hours for most jobs. However, manufacturing takes 6-12 weeks from order to installation, with most customers reporting 7-9 weeks. The company provides regular updates during this waiting period via email and phone calls to keep customers informed of progress.
What do customers say about Factory Direct's pricing?+
Reviews consistently mention competitive pricing, with several customers noting they received the best quote among multiple companies. Many mention promotional sales offering up to 50% off, and customers appreciate detailed written quotes that clearly outline inclusions. Multiple reviews specifically state the pricing was a key factor in their decision to choose Factory Direct over competitors.
Can Factory Direct handle complex or difficult installations?+
Yes, several reviews mention they took on installations that other companies refused, including oversized windows and challenging fitting scenarios. Customers praise installers like Isaac for being 'meticulous' with difficult jobs and finding solutions to unexpected problems during installation. Their experience with custom manufacturing appears to help with non-standard requirements.