FenceHQ
✓ ClaimedLuke's crew took on a retaining wall other companies called too hard, and two years of searching stopped there.
Positive reviews centre on Luke, Craig and Hayden doing genuinely tricky jobs, including a retaining wall other fencers refused, and doing them well. Recent reviews average 4.7 stars against 3.5 in the earlier half, so the work quality looks like it is improving. The negative side is obvious too: multiple customers struggled to get replies after paying, and a few jobs left defects or mess behind. Not every job goes wrong, but once payment clears, follow-through seems to depend on the crew. For structural work, ask for Craig on the tools and lock in a written scope before the job starts.
Their work
What it's like working with them
Based on a sample of Google reviews (54 total)
“tirelessly, even through endless rain and boggy mud”
“made some changes & suggestions that saved me money”
“respond with exactly what I needed”
What they help with
Based on what their customers hired them for
How they stack up
Context from 11 fencings in Sunshine Coast
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About FenceHQ
Luke runs the show and handles most quotes, while Craig and Hayden are the father-son crew who get the big jobs built in rough conditions. Craig takes the lead on installs, and Sam gets named for his knowledge on retaining wall components, so the team structure is unusually clear for a young business. Hard jobs seem to come their way, including a large retaining wall that other companies said was too difficult. They stock their own materials at a retail shop, so supply issues rarely stall a job. The sweet spot is structural fencing and retaining walls in residential settings, including side boundaries and rental-friendly work. Customers say the crew explains options and adjusts quotes when the scope changes. Clean-up is uneven in the sample, so ask about site expectations before they start. Recent reviews trend higher than early ones, often citing communication and finish quality.
Best for: complex retaining wall builds, full property boundary fencing, and same-day fencing supplies for DIY projects.
Location
Often needed together
Common questions about FenceHQ
Who actually shows up on a FenceHQ job?+
Reviews name Luke for quotes and planning, with Craig and Hayden working on most complex installs. Sam gets mentioned for retaining wall knowledge, while Matthew handles some initial meetings. The core crew appears stable, but who attends your job may vary.
How are FenceHQ with pricing?+
Customers say Luke gives quick, upfront quotes and will adjust scope when the job changes. At least one review mentions a 25% variation after their quote, so ask for detailed line items. A few reviewers found the final price fair or under budget, especially on whole-property fencing.
Are they good with complex retaining walls?+
Yes, that is the strongest pattern in the reviews. One customer spent two years trying to find a company to build a large retaining wall before FenceHQ took it on. Craig and Hayden worked through rain and mud to finish it, which several reviewers mentioned.
What should I check after the job is done?+
A few reviews mention gaps, uneven cuts, and leftover screws or bottles after installs. Do a walkthrough before making final payment and note defects in writing. Customers who flagged issues before completion had better follow-up than those who paid first.
Do they supply materials separately?+
Yes, FenceHQ has a retail shop and keeps stock of sleepers, retaining wall components, and fencing materials. Several five-star reviews are just about buying supplies or getting a quick cut done, not full installs.