Sunshine Coast Garage Doors
Troy handles installations while Jeanette coordinates - customers consistently mention both by name for their specific roles.
From 25 Google reviewsThe standout strength is emergency response - multiple customers mention same-day fixes for broken springs and weekend callouts. However, 4 reviews specifically mention poor phone communication and unreturned calls, which appears to be an ongoing issue rather than isolated incidents.
Their work
What it's like working with them
Based on a sample of recent customer reviews (25 total)
“Troy was pleasant and efficient”
“came out today and within 40 minutes”
“never returns phone calls never answers them”
What they help with
Based on what their customers hired them for
How they stack up
Context from 39 garage doorss in Sunshine Coast
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Sunshine Coast Garage Doors
Troy handles the installations and repairs while Jeanette manages customer service and coordinates jobs, with customers consistently praising both by name. They specialise in emergency garage door repairs, often responding the same day for broken springs and cables, with several reviews mentioning weekend and urgent callouts. The business focuses heavily on motor installations for existing doors and converting double roller doors to single panel lift systems. Troy is noted for explaining options clearly and providing honest assessments rather than overselling, while Jeanette helps customers visualise solutions by sending mock-up photos of proposed installations. They appear to work primarily with residential customers dealing with broken springs, cable failures, and motor upgrades rather than large commercial installations.
Best for: emergency garage door repairs with same-day response, motor installations on existing doors, converting double roller doors to single panel systems, and customers who value knowing exactly who will handle their job.
Location
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Claim This Profile — Free →Common questions about Sunshine Coast Garage Doors
Do Sunshine Coast Garage Doors offer same-day emergency repairs?+
Yes, multiple customers mention same-day responses for emergency repairs. One customer called at 7:45am about a broken spring and Troy completed the repair within 40 minutes the same day. They also provide weekend service - one review mentions excellent service on a Sunday when customers' cars were trapped due to broken springs and hinges.
Who will actually do the work at Sunshine Coast Garage Doors?+
Troy handles the installations and repairs while Jeanette manages customer service and coordinates jobs. Eight reviews mention them by name, with Troy consistently praised for his installation skills and efficiency, and Jeanette noted for helping customers visualise solutions and coordinating jobs effectively.
What do customers say about their communication?+
This is a mixed area - while Jeanette receives praise for coordination, four reviews specifically mention issues with unreturned phone calls and poor communication. Some customers report having to make multiple attempts to reach them, though when contact is made, the actual service quality is highly rated.
How competitive are their prices?+
Reviews suggest they offer competitive pricing. One FIFO worker mentioned they saved almost $2,000 compared to other quotes for a garage conversion, and another customer noted they were 'the best value by far compared to their competitors' for motor installation work.