Flick
Customers specifically request technicians by name, with Jono mentioned in 18 reviews for detailed treatment explanations.
From 266 Google reviewsHowever, recent reviews show concerning patterns around billing issues and missed appointments that contrast sharply with the technical service quality. The gap between excellent field work and administrative problems suggests asking specifically about cancellation terms and appointment confirmation processes upfront.
Their work
What it's like working with them
Based on a sample of recent customer reviews (266 total)
“explained the different treatments”
“visited our Early Learning Centre”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Flick
Flick operates with a standout team of technicians who customers specifically request by name, with Jono/Johnno consistently praised across dozens of reviews for both residential and commercial work including early learning centres and bakeries. The service covers comprehensive pest control from cockroach infestations to termite inspections, with technicians like Paul, Vishal, Gary, and Brett each earning individual recognition for thoroughness and expertise. Reviews consistently highlight their approach of explaining treatments in detail and providing ongoing advice rather than just spraying and leaving. They handle both one-off pest emergencies and ongoing commercial contracts, with customers noting the difference in thoroughness compared to previous providers.
Best for: detailed termite inspections with thorough explanations, commercial pest control in food service and childcare facilities, and customers who value educational approach to pest management.
Location
Often needed together
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Claim This Profile — Free →Common questions about Flick
Can I request a specific technician from Flick?+
Based on reviews, customers frequently mention requesting Jono/Johnno specifically, and he appears in 18 reviews with consistent praise for thoroughness and explanations. Other technicians like Paul, Vishal, and Gary also receive individual recognition. While not guaranteed, it appears they accommodate technician requests when possible.
What do customers say about Flick's cancellation process?+
Multiple recent reviews highlight serious concerns about cancellation difficulties and ongoing charges after cancellation. One detailed review describes continued billing despite written cancellation confirmation and difficulty reaching management. Consider discussing cancellation terms clearly before signing and monitoring bank statements closely.
Does Flick service commercial properties?+
Yes, reviews mention successful treatments at early learning centres and bakeries, with technicians adapting their approach for business environments. Commercial customers praise their professionalism and efficiency in workplace settings, suggesting they handle both residential and commercial pest control effectively.
How reliable is Flick for scheduled appointments?+
Reviews show mixed reliability with some customers reporting no-shows for booked appointments without communication or rescheduling calls. However, many others praise punctual service and same-day availability. Consider confirming appointments the day before and asking about their communication policy for delays.