Signature Roofing and Guttering
Office coordinators Felicity and Kate receive multiple mentions by name for exceptional project communication throughout insurance roof replacements.
From 138 Google reviewsMultiple customers mention receiving regular SMS and email updates, progress calls, and satisfaction follow-ups that made complex multi-trade projects run smoothly. Two negative reviews raise concerns about defective workmanship requiring multiple rectification visits, though these represent isolated mentions in the broader review pool.
Their work
What it's like working with them
Based on a sample of recent customer reviews (138 total)
“They dealt with our insurance company”
What they help with
Based on what their customers hired them for
How they stack up
Context from 40 roofings in Sunshine Coast
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Signature Roofing and Guttering
Signature Roofing specialises in full roof replacements and insurance claim work, with particular expertise handling hail damage assessments and coordinating multiple trades. The team is led by office coordinators Felicity, Kate, and Simone who customers consistently praise for keeping them informed throughout complex projects, while experienced roof crews like Cameron's team and Lorenzo's crew handle the technical installation work. They manage everything from asbestos removal and scaffolding to electrical and plumbing coordination, making them well-suited for comprehensive roof overhauls rather than simple repairs. Their approach emphasises detailed communication at every stage—customers mention receiving regular SMS and email updates, progress calls, and satisfaction follow-ups that make insurance claim processes surprisingly smooth.
Best for: insurance claim roof replacements, hail damage repairs, full roof overhauls requiring multi-trade coordination, and projects where detailed communication throughout the process is important.
Location
Often needed together
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Claim This Profile — Free →Common questions about Signature Roofing and Guttering
Does Signature Roofing handle insurance claims directly?+
Yes, they specialise in insurance work and customers consistently mention they handle all insurance company communications directly. Multiple reviews specifically praise how they managed hail damage claims from initial assessment through to final completion. They're experienced with insurers assigning them as preferred contractors, and customers report the insurance claim process being surprisingly smooth with their coordination.
How long do full roof replacements typically take?+
Based on customer reviews, full roof replacements are typically completed within one week. Several customers specifically mention their entire roof being replaced in 5-7 days including removal of old materials and complete cleanup. They coordinate all trades including electricians and plumbers to minimise disruption, and customers note they clean the site daily throughout the project.
What do customers say about Signature Roofing's communication?+
Communication is their standout strength according to reviews, with office coordinators Felicity and Kate receiving multiple mentions by name for exceptional project updates. Customers consistently mention receiving regular SMS and email follow-ups after phone calls, progress updates throughout the project, and satisfaction check calls after completion. Many customers specifically praise being kept informed at every stage of complex multi-trade projects.
Do they handle asbestos roof removal?+
Yes, they coordinate asbestos removal as part of roof replacement projects. Customers mention they organise licensed asbestos removal contractors and handle all the compliance requirements. One customer specifically praised how they managed the entire process from organising asbestos removal through to follow-up inspections, making what could have been a complex process seamless.