SolarWide
Many customers return years later to add batteries, praising honest advice against unnecessary purchases.
From 287 Google reviewsStaff consistently receive praise for honest consultation, with seven customers specifically noting advice against unnecessary purchases or recommendations to wait for better timing. The business uses full-time installation crews rather than subcontractors, which multiple customers highlight as providing better quality control and problem-solving during installations.
Their work
What it's like working with them
Based on a sample of recent customer reviews (287 total)
“full time employees rather than contractors”
“second time SolarWide has installed our solar system”
What they help with
Based on what their customers hired them for
How they stack up
Context from 39 solar panel installations in Sunshine Coast
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About SolarWide
SolarWide specializes in both new solar installations and battery retrofits for existing systems, with many customers returning years later to add storage to their original setups. The team includes experienced consultants like Adrian, Ryan, Dan, Warwick, and Jeb who handle system design and sales, while installation crews led by Nick work alongside electricians like Liam, Kurt, Sebastian, and Jarren. They focus heavily on honest consultation, with multiple reviews mentioning staff advising against unnecessary purchases or recommending more cost-effective timing for upgrades. Installation crews are full-time employees rather than subcontractors, allowing for consistent quality control and the ability to make on-site adjustments like repositioning panels to avoid shadow issues. Their approach emphasizes thorough explanation of monitoring apps and system operation, with several customers specifically praising how non-technical explanations helped them understand their new systems.
Best for: battery retrofits to existing solar systems, customers wanting honest consultation without overselling, complex installations requiring on-site problem-solving, and homeowners who value full-time installation crews over subcontractors.
Location
Often needed together
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Claim This Profile — Free →Common questions about SolarWide
Can SolarWide add batteries to my existing solar system?+
Yes, battery retrofits are a major part of their business with eight reviewers mentioning returning to add batteries to systems SolarWide originally installed years earlier. They handle compatible battery selection for existing setups and manage all the electrical integration work. Staff like Dan, Ryan and Jeb provide detailed consultation on whether battery timing makes financial sense for your specific situation.
Do they use their own installers or subcontractors?+
SolarWide uses full-time employees for installations rather than subcontractors, which multiple customers specifically mention as a key advantage. Installation crews are led by experienced electricians like Nick, Liam, Kurt and Sebastian who can make on-site adjustments and provide consistent quality. This allows them to handle complex installations and provide better problem-solving during the job.
Will they try to oversell me on system size or batteries?+
Multiple reviews praise their honest consultation approach, with staff regularly advising customers against unnecessary purchases or suggesting better timing for upgrades. One customer mentioned a consultant spending 15 minutes explaining why a battery wouldn't benefit them yet, recommending they wait for better conditions. Their consultants focus on system design that matches actual usage rather than pushing maximum-sized systems.
What kind of after-sales support do they provide?+
Reviews show responsive after-sales support for technical issues, with customers mentioning quick resolution of WiFi connectivity problems and system configuration issues. They provide thorough training on monitoring apps and system operation at handover. The business also assists with utility company coordination when grid connection issues arise, as mentioned by several customers dealing with energy retailer complications.