DPK Air Conditioning
The same team that quotes your job installs it — and comes back if anything goes wrong after handover.
Dane is the name to ask for on complex or non-standard jobs (apartments, lofts, renovations), while Mitch runs scheduling and client communication for smoother projects. Servicing visits with technicians like Nick come with itemised written reports, which is a practical differentiator if you want a record of what was checked rather than a verbal summary. The 50-review sample is evenly spread across installations and servicing over five-plus years, and the rating has stayed stable throughout — which points to consistent standards rather than a business coasting on early goodwill.
Their work
What it's like working with them
Based on a sample of Google reviews (86 total)
“clear quote and diagrams”
“installed a ducted system into our house within 1 day”
“all done under warranty”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About DPK Air Conditioning
Dane leads the business on the technical and sales side — reviewers specifically credit him with thorough in-home assessments, presenting multiple system options with clear diagrams, and following up personally when post-installation faults arose. Mitch handles quoting and client coordination, with several customers noting his communication kept the process organised from first contact through to install day. On the tools, Luke, Nick, Zac, Ryan, Will, Chris, and Adam are all named across the sample — a sign this is a properly staffed operation, not a one-van outfit. The work spans split system installs, full ducted reverse-cycle systems (including retrofits into apartments and loft-style spaces with complex bulkhead constraints), ducted heating, and routine servicing with detailed written reports. A recurring pattern across complex jobs — apartment strata approvals, renovations with active builders on site, penthouse rooftop installs — is that the team researches constraints before quoting rather than asking homeowners to supply measurements and photos themselves. After-job cleanup is mentioned frequently enough to be a genuine operational standard, and post-install warranty follow-through (including co-ordinating replastering after a manufacturer fault) shows the business doesn't walk away once the invoice is paid.
Best for: complex ducted system installs in apartments and renovation projects, homeowners who want a single team from quote through to warranty, and annual servicing with detailed written reports.
Location
Often needed together
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about DPK Air Conditioning
Does DPK Air Conditioning do in-home quotes, or do I need to provide measurements myself?+
DPK sends someone to your property in person to assess the space before quoting — one reviewer specifically contrasted this with competitors who asked customers to supply their own photos and measurements. Dane typically handles complex or larger jobs, while Mitch coordinates quoting for standard installs. Quotes come with diagrams and multiple system options rather than a single price on a page.
How long does a full ducted air conditioning install typically take with DPK?+
Multiple customers across the sample report full ducted system installs completed within a single day, including new ducting runs, additional outlets, and electrical connections. This includes retrofit jobs into existing homes, not just new builds. The team works to have the system operational before they leave, and cleanup is included in the day's work.
What happens if there's a problem with the system after installation?+
The sample includes a detailed account of DPK returning multiple times to resolve a manufacturer fault post-installation, coordinating the associated replastering and covering all costs under warranty. The business appears to treat warranty issues as their responsibility to resolve fully rather than referring customers back to the manufacturer. If you're getting quotes for a complex install, it's worth asking directly what their warranty process looks like.
Does DPK handle air conditioning servicing, or are they installation-only?+
Servicing is a genuine part of what they do — customers mention annual maintenance visits from technicians including Nick, Chris, and Adam. Servicing visits include a detailed written report attached to the invoice, itemising what was checked. Multiple customers in the sample use them for both installation and ongoing maintenance of the same systems.
Can DPK install air conditioning in an apartment or strata property?+
Yes — the sample includes several apartment installs, and at least one reviewer notes DPK managed the strata approval process on their behalf within a five-day turnaround. They also have experience with more constrained apartment layouts, including bulkhead split systems in loft-style apartments where conventional installation isn't straightforward. If your building requires specific strata documentation, confirm with them upfront what they'll handle versus what you'll need to submit yourself.