Viva Fresh Cleaning Services
Thais personally trains every cleaner on her team — repeat clients across multiple years say it shows.
The business is GST-registered and operates as a company, which adds a layer of accountability over sole-trader arrangements. That said, three of the 33 reviews raise concerns worth noting: two describe missing or discarded personal belongings following cleans, and one describes last-minute cancellations without follow-up — together these represent about 9% of reviews, which sits at the upper edge of normal. If you're booking for a shared property or Airbnb, it's worth clarifying in writing exactly what the team is and isn't authorised to discard, and confirming booking arrangements by text so there's a record.
Their work
What it's like working with them
Based on a sample of Google reviews (33 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 135 cleanings in Sutherland Shire
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Viva Fresh Cleaning Services
Led by Thais Moraes, Viva Fresh is a residential and short-term rental cleaning specialist operating across Sydney — Thais personally trains each team member to her own standard, which reviewers credit for the consistency across visits. The business has a clear niche in property management and Airbnb turnover cleans, with multiple landlords and property managers praising their readiness for same-day guest turnarounds. Angela is also named by clients looking after office and home accounts, suggesting the team can flex across both commercial and domestic work. Thais herself is repeatedly singled out for picking up the details other cleaners miss — lint on laundry walls, dust in blinds, high-touch surfaces — rather than waiting to be directed. The service suits homeowners who've been through larger agencies and want a consistent team that knows their property, rather than a rotating roster of strangers.
Best for: fortnightly residential cleans where consistency matters, Airbnb and short-stay rental turnovers requiring fast property presentation, and landlords or property managers needing a team across multiple sites.
Location
Often needed together
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Claim This Profile — Free →Common questions about Viva Fresh Cleaning Services
Who actually does the cleaning at Viva Fresh?+
Thais Moraes is the owner and lead cleaner, and multiple reviewers name her directly for the quality of work. She personally trains each team member to her own standard before they work independently. Angela is also named by at least one client managing both office and home accounts. For regular clients, reviews suggest the same team members tend to return rather than rotating strangers.
Does Viva Fresh handle Airbnb or short-term rental cleans?+
Yes — several property managers and landlords specifically mention using Viva Fresh for Airbnb turnover cleans across multiple properties. Reviewers in this space praise the team's reliability and ability to prepare a property for incoming guests on tight timelines. If you manage multiple listings, this appears to be one of their more practised service types. It's worth confirming their availability window and lead time for same-day turnovers when you enquire.
What do customers say about pricing?+
Multiple reviewers describe the pricing as fair or reasonable for the quality delivered, and one long-term client specifically calls it 'fair and reasonable' after three years of monthly engagement. No reviewers mention unexpected charges or price increases. Viva Fresh is GST-registered, so expect a tax invoice. It's worth getting a written quote that specifies hours and inclusions before the first clean.
Are there any concerns I should know about before booking?+
Three of the 33 reviews raise issues worth being aware of: two describe personal belongings being discarded or going missing during a clean, and one describes a last-minute cancellation with no follow-up. In the belongings cases, the company disputed responsibility. These are minority experiences, but if you're booking for a shared property or Airbnb, it's worth putting clear written instructions about what areas and items are off-limits before the clean begins.
What areas does Viva Fresh service?+
The business is based in Blakehurst in southern Sydney. Reviews mention properties across Sydney more broadly, including Airbnb and investment properties, though specific suburbs aren't detailed in the reviews available. Confirm your address when enquiring — given the team manages multiple properties, availability may depend on your location and scheduling.