Greater Glass
Named glaziers, a Kirrawee factory, and next-day turnarounds even for Christmas-week emergencies.
What makes that credibility specific rather than generic is that reviewers name individual staff: Steve for meticulous measuring, Michael and Charlie for installation quality, Jenni and the office team for coordination that keeps customers informed rather than chasing. The business holds a GST-registered company structure and a factory in Kirrawee where custom pieces are cut on-site, which explains the consistently short lead times customers report for custom mirrors and splashbacks. If you're comparing quotes, multiple reviewers explicitly note Greater Glass came in as the best of three — so it's worth getting a number from them before committing elsewhere.
Their work
What it's like working with them
Based on a sample of Google reviews (171 total)
“they were incredibly careful while moving furniture and other items to access the window”
“installation of our frameless shower screen and glass sliding door was a seamless experience”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Greater Glass
Running for over 15 years out of Kirrawee, Greater Glass covers an unusually wide range of glass work — from emergency window repairs turned around overnight to full frameless shower screen installations, floor-to-ceiling glass panels, balustrades, pool glazing, kitchen splashbacks, decorative window glass, acoustic laminate window replacements, and custom-cut mirrors made same-day in their own factory. The office team — Lisa, Mel, Jenni, Bec, Deb, and Rebecca — are frequently named by customers for responsive coordination, often fielding urgent calls and booking installers within 24 hours. On the technical side, Steve handles measure-and-quote with a reputation for precision and voluntarily revisiting clients with alternate samples when they're unsure about glass selection; Michael and Charlie are the names that come up most often for installation, both praised for clean workmanship and leaving sites immaculate. Phil is noted for taking on unusual projects — custom fish pond viewing panels, for instance — and Greg runs the factory where custom pieces like mirrors and splashbacks are produced at speed. Builders working on multi-bathroom renovations and homeowners dealing with smashed sliding doors the same week as an open house have both described the team as capable of absorbing urgent, complex jobs without dropping the ball on communication.
Best for: urgent same-day or next-day glass repairs before a sale or event, frameless shower screen and bathroom glass installations in residential homes, custom-cut mirrors and kitchen splashbacks needing fast factory turnaround, and builders or renovators managing multi-bathroom glass projects.
Location
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Claim This Profile — Free →Common questions about Greater Glass
Does Greater Glass handle emergency glass repairs, and how quickly can they respond?+
Emergency response is one of the most consistently praised aspects of this business. Multiple customers describe broken sliding doors and cracked windows being resolved within 24 hours of calling, including instances close to Christmas and before open houses. The office team — Lisa, Mel, and Jenni are the names most often mentioned — appear to actively coordinate urgent bookings rather than putting customers on a waiting list. If your situation is time-critical, it's worth calling rather than emailing to explain the urgency.
What areas does Greater Glass service?+
Greater Glass is based in Kirrawee in Sydney's Sutherland Shire, and reviews come from customers across the broader southern Sydney region. Reviews don't specify exact suburb boundaries for their service area, so if you're outside the Shire confirm your location with them directly when requesting a quote.
What do customers say about Greater Glass's pricing?+
Several reviewers explicitly mention that Greater Glass came in as the most competitive of two or three quotes they received, and a number note the pricing felt fair relative to the quality of the product — particularly for shower screens and splashbacks. One customer noted they were offered a better product at a better price than competitors. No reviews raise concerns about overcharging or hidden costs, though prices aren't quoted publicly online so you'll need to request a measure-and-quote.
Can Greater Glass handle large or unusual glass jobs — not just standard repairs?+
Yes — reviews describe projects well beyond standard window replacements, including floor-to-ceiling frameless glass panels across four bathrooms, acoustic laminate replacements for an entire apartment, custom-shaped fish pond viewing windows, decorative front room window glass, and caravan window replacements. The business has an on-site factory in Kirrawee where custom pieces are cut, which is why customers frequently report quick turnaround even on non-standard shapes and sizes. Phil is the name most associated with more unusual or technically complex projects.
Does Greater Glass do the measure and quote themselves, or do you need to provide your own measurements?+
Greater Glass typically sends someone out to do a check measure before fabricating and installing — Steve is the team member most frequently named for this step, and customers consistently praise his accuracy and patience in explaining options. For smaller jobs like mirrors, some customers have provided their own measurements and received same-day or next-day turnaround from the factory. If you're unsure which approach applies to your job, the office team can advise when you make first contact.