MPJ Plumbing Group Pty Ltd
Customers repeatedly call MPJ after other plumbers failed — and Lachlan fixes it same day.
Multiple reviewers describe being overquoted or misdiagnosed by previous tradies, with Lachlan arriving and either fixing the issue on the day or recommending a far cheaper solution. That kind of honest assessment is hard to find and shows up too often in the sample to be coincidence. For emergencies specifically — burst pipes, failed hot water systems, blocked drains — response times mentioned in reviews are consistently fast, with same-day installations and same-morning arrivals on public holidays. Ethan and Luke are worth asking for by name if your job involves hot water system replacement or sump pump work, as each has a clear track record in reviews for those specific tasks.
Their work
What it's like working with them
Based on a sample of Google reviews (246 total)
“called them in the morning when the hot water system crapped out and a new one was installed by lunch”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About MPJ Plumbing Group Pty Ltd
Peter runs the operation side of MPJ Plumbing Group — fielding calls, quoting jobs, and coordinating trades — while a crew of named technicians handles the on-tools work. Lachlan is the standout name across dozens of reviews: customers credit him specifically with diagnosing problems other plumbers missed (persistent water hammer, hot water delivery faults, leaks three previous tradies couldn't find), arriving on time, and explaining the cause and fix in plain language. Tony, Ethan, and Luke each appear in multiple reviews — Tony for bathroom renovations and tap work, Ethan for hot water system replacements, tap swaps, and drain clearances, and Luke for sump pump installations, toilet unblocking, and valve repairs. The team handles a wide mix of residential work: blocked drains, hot water system replacements and relocations, burst pipes under concrete, roof drainage, sump pumps, strata buildings, and kitchen or bathroom renovations. What repeatedly sets them apart in reviews is willingness to give honest second opinions — multiple customers report being quoted thousands elsewhere before MPJ advised a simpler, cheaper fix — and a habit of cleaning up thoroughly and leaving the job site tidy. Based in Taren Point and active for roughly eight years, they're a practical fit for homeowners needing fast emergency response (same-day hot water replacements are mentioned multiple times) as well as ongoing strata maintenance or multi-trade renovation coordination.
Best for: emergency hot water system failures needing same-day replacement, blocked drains or leak diagnoses after another plumber has already tried and failed, strata building maintenance, and bathroom or kitchen renovation plumbing requiring clear communication and tidy workmanship.
Location
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Claim This Profile — Free →Common questions about MPJ Plumbing Group Pty Ltd
Does MPJ Plumbing do emergency callouts, and how quickly do they respond?+
Yes — emergency response is one of the most frequently mentioned strengths in customer reviews. Multiple customers report same-day arrivals for failed hot water systems, with one noting a new system was installed by lunchtime after a morning call. A separate review describes Lachlan arriving on 27 December to fix a main water leak within a couple of hours. If you're calling about an urgent job, it's worth stating that clearly when you contact Peter, as the team appears to prioritise emergency situations.
What do customers say about MPJ Plumbing's pricing?+
Pricing comes up positively and consistently across the 50 reviews we analysed — multiple customers specifically use the words 'upfront,' 'no hidden costs,' and 'reasonably priced.' More notably, several reviewers report that MPJ quoted or recommended a significantly cheaper fix than a previous plumber had — in one case, a customer was told by another company that drains needed full replacement costing thousands, while MPJ advised a simple clearance instead. That pattern of honest assessment rather than upselling is one of the more reliable signals in the review sample.
Which technicians are customers most likely to encounter, and what are they known for?+
Lachlan is the most frequently mentioned technician and is consistently praised for diagnosing complex or long-running problems — water hammer, hot water delivery faults, and hidden leaks that other plumbers missed. Ethan appears in several reviews for hot water system replacements, tap repairs, and drain clearances, with customers noting he explains everything clearly and leaves the area clean. Luke is mentioned for sump pump installations and toilet repairs. Tony is praised for bathroom renovation work and tap replacements. Peter handles coordination, quoting, and customer communication.
Does MPJ Plumbing work on strata buildings, not just private homes?+
Yes — multiple reviews specifically mention strata work, and at least two reviewers identify themselves as strata managers or owners corporation representatives who use MPJ as their regular plumber. One review highlights Lachlan replacing a sump pump in an awkward strata basement location and leaving the area spotless. Another notes MPJ has never let their strata scheme down and provides fast emergency response and sound advice. If you manage a strata property, it's worth asking about their experience with your building type when you call.
Can MPJ Plumbing coordinate with other trades, like electricians, for hot water system jobs?+
Yes — this is specifically mentioned in reviews. One customer describes Peter coordinating with an electrician on their behalf when a hot water system needed to be relocated from inside to outside the house, with the full installation completed the same day by Lachlan, Cameron, and Cooper. If your job involves multiple trades — for example, a hot water system relocation that requires both plumbing and electrical work — it's worth raising that with Peter when you enquire, as coordinating that directly appears to be something the business does.