Shires Family Removals
Named crew members Damo, Dylan and Ash handle the moves other removalists find too hard — including steep driveways, tight staircases, and multi-property consolidations.
The office coordination under Leanne also comes through as a meaningful differentiator: multiple customers specifically credit the pre-move communication for reducing stress on the day. The ratings have trended upward in more recent reviews compared to earlier ones, though a handful of complaints about late arrivals without notice and questions around hourly billing practices do appear across the sample — not a dominant pattern, but worth raising directly before you book: ask how depot-to-depot travel time is calculated, and confirm what happens if the crew is running behind schedule. For a complex, high-stakes move in the Shire, the evidence strongly favours this company — just go in with clear expectations on the admin side.
Their work
What it's like working with them
Based on a sample of Google reviews (55 total)
“sweating and working like there was not tomorrow to save me money”
“My belongings which had been in storage for about seven months were in the same condition”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 6 public records so you don't have to look them up yourself
About Shires Family Removals
A family-run removals and storage company operating out of the Sutherland Shire for over 26 years, Shires Family Removals handles everything from local Sydney suburb-to-suburb moves to longer regional relocations, with named crew members appearing repeatedly across reviews for distinct strengths. Damo is the most frequently mentioned removalist — customers single him out for leading difficult jobs involving steep driveways, multiple storeys, and heavy furniture — while Dylan and Ash are praised as a team for their efficiency and communication on the day. The office coordination, handled by Leanne, earns specific praise for attention to detail in the pre-move email and phone process, which sets them apart from operators where the admin side is an afterthought. Beyond removals, they run their own storage facility, with one customer storing belongings for seven months and noting items arrived back in the same condition — no mould, no damage — suggesting the facility is climate-managed and well-maintained. They also provide packing materials including mattress and lounge covers as an add-on, which several customers found more convenient and cost-effective than sourcing their own. Best suited to homeowners with logistically tricky moves — stairs, steep blocks, multi-property consolidations — where an experienced crew that doesn't flinch at obstacles matters more than finding the cheapest hourly rate.
Best for: multi-storey and steep-driveway moves that other removalists find tricky, households needing combined removals and storage, customers who want attentive office coordination from the first contact, and local Sutherland Shire moves where a long-established crew with local knowledge matters.
Location
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Claim This Profile — Free →Common questions about Shires Family Removals
What areas does Shires Family Removals cover?+
Reviews mention moves across the Sutherland Shire and broader Sydney, including Botany, Beverley Park, Miranda, Sans Souci, Gymea, and Sylvania, as well as at least one regional relocation from Sydney to the Illawarra. Their base in Taren Point puts them well-positioned for jobs across the Shire and surrounding areas. For locations further afield, it's worth contacting them directly to confirm whether they cover your route and how travel time is factored into the quote — depot-to-depot charges have come up in a handful of reviews.
Does Shires Family Removals offer storage as well as removals?+
Yes — they operate their own storage facility, and several customers have used both services together. One reviewer stored belongings for roughly seven months and noted items came back in the same condition with no mould, which suggests the facility is well-maintained. Another customer described the storage as cleaned and secure. If you need to bridge a gap between moving out and moving in, this is a practical option worth asking about when you call.
Which crew members are likely to handle my move?+
Damo appears most frequently across reviews and is consistently praised for leading difficult jobs — steep driveways, multiple storeys, and heavy furniture. Dylan and Ash are mentioned together as an efficient and polite team. Brad and Kuki also appear in reviews for hard-working performances on complex moves. That said, crew assignment varies by job, so you won't always get to request a specific team — if consistency matters to you, it's worth asking the office who'll be allocated.
How does the booking and communication process work?+
The office coordination — particularly from a staff member named Leanne — is praised in multiple reviews for being detail-oriented and thorough, with pre-move contact via email and phone to confirm arrangements. Several customers specifically called out how smooth the admin side was as a reason they felt confident on moving day. Most reviewers found it easy to get a quote and confirm a date. One reviewer did note they organised a move on very short notice, suggesting some flexibility in scheduling.
What do customers say about pricing at Shires Family Removals?+
The majority of reviewers describe pricing as fair or reasonable for the service delivered, with one customer noting it was 'much better than other quotes received.' However, a small number of reviews raise questions about depot-to-depot travel time being added to the bill and incremental half-hour charges, so it's worth asking for a clear breakdown of how time is calculated before you confirm your booking. Packing materials including mattress and lounge covers are available as a paid add-on, which several customers found convenient and cost-effective compared to sourcing their own.