Ryalex Security
Ross, Ryan, and Ron named by clients across multiple reviews — real continuity in who shows up to your job.
The sample average of 4.4★ sits slightly below the lifetime 4.7★, but with this small a sample that gap isn't meaningful. One review flags callout and diagnosis fees in the $300–320 range, which is a single mention and doesn't meet the threshold of a confirmed pattern — but it's worth asking upfront about their callout fee structure before booking, particularly for a fault-finding visit rather than a new installation.
Their work
What it's like working with them
Based on a sample of Google reviews (10 total)
“good price and quick response”
What they help with
Based on what their customers hired them for
How they stack up
Context from 177 security & cctvs in Sutherland Shire
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Ryalex Security
Ryan and Ron lead the team at Ryalex Security, with Ross specifically praised for managing onsite surveillance installations — so if you're booking a CCTV job, Ross appears to be your point of contact for the physical works. The business operates across both commercial and residential security, with long-running client relationships mentioned by a supplier of eight years and a commercial customer (Luxtralia Pty Ltd) using them for over two years — suggesting they're comfortable handling ongoing maintenance contracts, not just one-off installs. With roughly 26 years in operation and GST registration as a company entity, they're a structured business rather than a sole trader, which matters if you need documented invoicing for strata or commercial purposes. Their work spans surveillance system installation and likely broader security infrastructure, though the review sample is too small to map out the full scope of services with confidence. Responsiveness is mentioned positively by at least one commercial client, which is worth noting if your job has timing constraints. They're likely best suited to businesses or homeowners wanting a long-term security partner rather than a one-time quick fix.
Best for: commercial businesses needing an ongoing security maintenance partner, CCTV and surveillance system installations where onsite management matters, and clients who want a long-established company structure for formal invoicing.
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Claim This Profile — Free →Common questions about Ryalex Security
Who are the main technicians at Ryalex Security and what do they handle?+
Reviews name Ryan and Ron as the principals running the business, with Ross specifically praised for managing onsite surveillance installation works. A supplier who has worked with them for eight years describes Ryan and Ron as professional and easy to deal with. If you're booking a CCTV installation, it's worth asking whether Ross will be handling your onsite work, as he's the only technician reviewed by name for field jobs.
Does Ryalex Security work with commercial clients or mainly residential?+
At least two reviews come from commercial operators — including Luxtralia Pty Ltd, which has used them for over two years — suggesting they're comfortable with ongoing commercial security contracts. Their company structure and GST registration also make them well-suited to businesses that need formal invoicing. Reviews don't give enough detail to confirm whether they take on residential jobs as a primary focus, so it's worth discussing your specific situation when you contact them.
What are Ryalex Security's callout fees like?+
One reviewer noted that callout and diagnosis fees can range between $300–320, describing this as high when the outcome is a quote rather than a completed repair. This is a single review rather than a confirmed pattern, so it may not reflect every job type or scenario. It's worth asking upfront about their callout fee structure — particularly if you're booking a fault-finding visit rather than a new install — so there are no surprises on the invoice.
How long has Ryalex Security been operating?+
Based on registration data, Ryalex Security has been operating for approximately 26 years, making them one of the longer-established security businesses in the Kirrawee area. They're registered as a company (not a sole trader) and are GST registered, which suggests an organised business structure. Despite this tenure, they have only 10 Google reviews publicly, so their track record isn't as visible online as some newer businesses with more active review profiles.
Is Ryalex Security good for surveillance system installations?+
At least one customer review specifically covers a home surveillance system installation, with the reviewer describing themselves as 'more than satisfied with the quality of service' and calling out Ross by name for managing the onsite works. That's a positive data point, though it's a single review rather than a deep pattern. If surveillance is your priority, asking to speak with Ross or requesting examples of similar past installs would help you gauge fit before committing.