Hamiltons Tile & Stone
Roland's team has talked multiple homeowners out of tile replacement — then proved the point with a sample clean on the day.
From 20 reviews analysed, no negative experiences appear at all, which is unusual and worth noting alongside the relatively modest review count; 21 reviews over roughly 18 years in business means this team works selectively rather than at high volume. If you're weighing whether to restore or replace tiles, the practical move is to get them to do a sample clean on one tile before committing — several reviewers mention this is exactly how they won over sceptical customers on the day.
Their work
What it's like working with them
Based on a sample of Google reviews (21 total)
“floors looked like they had just been laid”
“immediately able to recognise what had caused the damage and were able to get to work”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Hamiltons Tile & Stone
Roland leads the hands-on work at Hamiltons Tile & Stone, and reviews repeatedly credit him — alongside teammates Adam and Darren — with rescuing floors that homeowners had already written off as needing full replacement. The core specialty is tile and stone restoration: deep cleaning, resealing, polishing and refinishing of surfaces including marble, travertine, slate, granite pavers and everyday ceramic or porcelain tiles where wrong cleaning products have left a film or staining. Roland is specifically praised for asking the right diagnostic questions before recommending a solution — one customer notes he identified that a water-based sealer was the wrong call for slate floors when other tradies hadn't even thought to ask. The team handles both residential homes and commercial projects, with at least one job involving granite pavers on a commercial site where a previous contractor's product damage was reversed ahead of schedule. Darren, mentioned in a carpet cleaning job, went as far as moving a fridge, oven and washing machine to clean tiles underneath — the kind of thoroughness that runs through multiple reviews. They're particularly well-suited to homeowners considering ripping out tiles or covering them over, as restoring existing surfaces rather than replacing them appears to be a genuine niche rather than a pitch.
Best for: restoring tiles that look permanently stained or dirty before committing to replacement, natural stone floor polishing and resealing, and diagnosing damage caused by incorrect cleaning products on travertine, marble, or slate.
Location
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Claim This Profile — Free →Common questions about Hamiltons Tile & Stone
What types of tiles and stone does Hamiltons Tile & Stone work with?+
Reviews mention marble, travertine, slate, granite pavers, and standard ceramic or porcelain floor and wall tiles across kitchens, bathrooms, laundries, living areas and hallways. Roland is noted for asking detailed questions about the existing floor before recommending products or treatments — particularly useful for natural stone like slate where the wrong sealer type can cause ongoing problems. They've also handled commercial-scale granite paver jobs. If your material isn't listed, it's worth calling to describe it — Roland appears to diagnose first rather than pitch a standard service.
Can Hamiltons actually save tiles that look beyond repair?+
Multiple customers mention calling Hamiltons as a last resort after considering replacement, painting over, or covering tiles with vinyl — and getting results that made the floors look freshly laid. A common cause is the wrong cleaning products leaving a film that makes tiles look permanently dirty or splotchy; Roland and Adam are mentioned identifying this on the day and demonstrating the difference with a sample clean before proceeding. One commercial job involved reversing staining left by a previous contractor's incorrect products. The sample clean approach means you can see the result before committing to the full job.
Does Hamiltons Tile & Stone do commercial work as well as residential?+
Yes — reviews include a large granite paver restoration on a commercial construction project and references to retail store cleaning completed before opening hours to avoid disruption to trading. The residential work covers everything from single-room tile cleans to whole-home restores across multiple areas in one visit. If you have a commercial job, it's worth asking about scheduling flexibility, as at least one reviewer notes the team finished a commercial project ahead of schedule.
Do they offer carpet cleaning as well as tile work?+
Carpet steam cleaning is offered alongside their tile and stone services — one reviewer booked tile cleaning first and then called back to schedule carpet cleaning separately, describing the booking process as straightforward. Another review mentions a penthouse apartment carpet clean in Brighton-Le-Sands, with feedback on colour restoration and affordability. Reviews don't go into detail on carpet cleaning pricing, so confirm current rates directly when enquiring.
What areas does Hamiltons Tile & Stone service?+
The business is based in Kirrawee in Sydney's southern suburbs. Reviews reference jobs in Brighton-Le-Sands and general residential locations across the region, plus at least one commercial project. The reviews don't specify a defined service radius, so if you're outside the immediate Sutherland Shire area, it's worth calling to confirm whether they'll travel to your location before requesting a quote.