Shane's Trees
Scott walks customers through every option on-site — even helping one homeowner navigate council approval paperwork and cut unnecessary costs.
That end-to-end contact seems to matter most on big, complex jobs where homeowners feel nervous about what's happening — reviews mention removals of large decaying natives and trees over five storeys high where the team kept customers informed throughout. Because we only reviewed 5 of 1,090 reviews, we can't speak to consistency across all job types or suburbs, so it's worth asking upfront about their experience with your specific tree species and site conditions, especially if council approval is involved.
Their work
What it's like working with them
Based on a sample of Google reviews (1,090 total)
“went in detail about the quote and advised which options were available”
“Elle also has been incredibly helpful with each phone call and question”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Shane's Trees
Scott leads the on-the-ground quoting and site work, known from reviews for walking through every option in detail, explaining the reasoning behind each approach rather than just handing over a number. Lisa and Elle handle the office and client communication side — Lisa coordinates bookings and follow-ups, while Elle is praised specifically for being helpful across multiple phone calls and questions, which matters for jobs that run over several days. The crew — Tony, Jamie, Bowie, Kyle, and others — tackle everything from large-scale removals of tall, decaying native trees like Sydney bluegums to structural trimming and thinning of ornamental species like olives and magnolias. One job description in the reviews involved a tree over five stories high in an awkward position, completed in challenging wet and muddy conditions without stopping — signalling the team takes on technically demanding removals, not just routine pruning. They've also helped at least one customer navigate the council approval process, including paperwork and cost-saving advice, which is genuinely useful in Sydney suburbs where tree removal permits are common and confusing. With over a decade operating and a registered company structure, they're suited to homeowners who want a full-service team for high-stakes or complex tree work where safety planning, clean-up, and communication all matter.
Best for: complex or large-scale tree removals requiring safety planning, homeowners navigating council tree removal permits in Sydney's Sutherland Shire, and jobs where clear communication throughout the process matters as much as the work itself.
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Claim This Profile — Free →Common questions about Shane's Trees
Does Shane's Trees help with council tree removal permits?+
Yes — at least one reviewer explicitly credits the team with guiding them through the council approval process and helping them save money by being upfront about what was actually needed. In Sydney's Sutherland Shire, many trees are protected and permits are required before removal, so this is a practical advantage. It's worth mentioning your council area when you call so they can advise on the specific approval requirements for your job. Confirming this service is available for your suburb is a good first question.
Who will I deal with when I book Shane's Trees?+
Reviews name Scott as the person who typically comes out to assess and quote the job — customers praise him for explaining options in detail rather than just quoting a price. On the admin side, Lisa and Elle handle bookings, follow-ups, and queries, with Elle specifically mentioned for being helpful across multiple calls on complex jobs. The on-site crew has included Tony, Jamie, Bowie, Kyle, and others depending on job size. For large jobs, you're likely dealing with a team of five or more on the day.
What do customers say about Shane's Trees' pricing?+
Multiple reviewers describe the quotes as competitive or fair, and one reviewer specifically mentions the team helped them save money through honest advice rather than upselling. No reviews in our sample flagged pricing as a concern. That said, we only reviewed 5 of their 1,090 Google reviews, so for a specific price benchmark on your job type, it's worth getting the quote in writing and comparing it with one or two others.
Can Shane's Trees handle very large or difficult tree removals?+
Based on what customers describe, yes — reviews mention a tree over five storeys high removed in wet, muddy conditions with the truck getting bogged, and a decaying Sydney bluegum requiring careful staged removal to avoid damage to surrounding property. The crew appears experienced in working around access constraints, soft ground, and traffic management. If your job involves a large native tree, a tight site, or a tree in visible decline, it's worth describing those specifics when you call so Scott can assess the access on the initial visit.
Does Shane's Trees clean up after the job?+
Thorough clean-up is mentioned across multiple reviews in our sample as something customers noticed and appreciated — one reviewer called it a five-hour job that ended with the site fully cleared. This appears to be a standard part of how the crew operates, not an optional extra. If you have specific requirements around what happens to the timber or green waste — for example, if you want to keep logs for firewood — it's worth raising that at the quoting stage with Scott.