Budget Antenna
Alex often provides phone diagnostics first and solved one customer's problem without needing a site visit.
From 32 Google reviewsWhat stands out is his diagnostic approach - several customers mention him providing helpful troubleshooting advice over the phone, and one customer's problem was solved without needing a site visit. The reviews show he handles both emergency repairs (storm damage, signal outages) and planned installations (Foxtel, Starlink) with equal efficiency.
Their work
What it's like working with them
Based on a sample of recent customer reviews (32 total)
“installed the Starlink including mounting the dish”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Budget Antenna
Alex runs this antenna and TV service business with a strong focus on same-day emergency repairs and Foxtel installations. Reviews consistently mention him by name, with customers praising his ability to diagnose issues over the phone before arriving and his thorough explanations of new equipment like remotes and receivers. The business handles everything from storm-damaged antenna replacements to modern installations like Starlink satellite internet, with multiple customers noting repairs completed within hours of calling. Alex's approach involves showing customers the most cost-effective solutions first, and he takes time to ensure customers understand their new equipment before leaving.
Best for emergency antenna repairs after storm damage, same-day TV signal problems, Foxtel and Starlink installations, and customers who want honest diagnostics before costly replacements.
Location
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about Budget Antenna
How quickly can Budget Antenna respond to emergency calls?+
Multiple customers report same-day service, with several mentioning Alex arriving within 2-10 hours of their initial call. One customer called at 8:30am and had their problem sorted by 10am. Reviews suggest Alex often fits emergency repairs between scheduled jobs, particularly for storm damage or complete signal loss situations.
Does Alex provide phone diagnostics before visiting?+
Yes, several reviews mention Alex providing troubleshooting advice over the phone first. One customer's TV reception problem was completely solved with phone guidance and didn't require a site visit. This approach appears to be part of his cost-effective service model, helping customers avoid unnecessary callout fees when possible.
What types of installations does Budget Antenna handle?+
Reviews mention a diverse range including traditional TV antennas, Foxtel IQ5 setups, and modern Starlink satellite internet installations. Alex handles both roof mounting and indoor equipment setup, with customers praising his ability to explain new technology and equipment operation. The business appears equally capable with emergency repairs and planned installations.
How does Budget Antenna approach pricing and solutions?+
Multiple reviews specifically mention Alex showing customers the lowest cost options first before recommending more expensive solutions like full replacements. Customers consistently describe the pricing as reasonable and honest, with one noting it cost "a fraction of what other technicians quoted." This suggests a diagnostic approach focused on genuine need rather than upselling.