Northwest Appliance Repairs, Fisher and Paykel Specialist
Glen often talks customers through free phone fixes rather than booking paid service visits.
From 49 Google reviewsHis Fisher & Paykel expertise shows through customers praising his model-specific knowledge and ability to identify recalled products. The pattern of honest advice that costs him business suggests a trustworthy approach, though the small sample means you'd want to verify this continues with your own interaction.
Their work
What it's like working with them
Based on a sample of recent customer reviews (49 total)
“diagnosed the problem over the phone”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Northwest Appliance Repairs, Fisher and Paykel Specialist
Glen operates this Fisher & Paykel specialist service, with a distinctive approach of diagnosing appliance issues over the phone first to save customers unnecessary callout fees. Multiple customers mention him researching error codes and walking them through DIY fixes when possible, even when it costs him a paid service visit. He demonstrates deep knowledge of specific appliance models, correctly identifying which Fisher & Paykel dishwashers are prone to certain problems and even alerting customers to product recalls. Glen handles both Fisher & Paykel and Smeg appliances, with customers particularly praising his ability to explain technical issues in plain language. His pricing is noted as significantly lower than competitors, and he's willing to advise customers on whether repair or replacement makes better financial sense.
Best for Fisher & Paykel appliance issues where you want honest diagnosis first, customers seeking phone consultation before committing to callouts, and anyone wanting straightforward advice on repair versus replacement decisions.
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Claim This Profile — Free →Common questions about Northwest Appliance Repairs, Fisher and Paykel Specialist
Does Glen offer phone diagnostics before booking a visit?+
Yes, multiple customers mention Glen diagnosing appliance problems over the phone first. He researches error codes and often walks customers through DIY fixes when possible, which can save you a callout fee. One customer had their dishwasher issue resolved completely over the phone with Glen's guidance on draining trapped water.
What appliance brands does Northwest Appliance Repairs specialise in?+
Glen specialises in Fisher & Paykel appliances, with customers praising his deep model-specific knowledge of their washing machines and dishwashers. He also services Smeg ovens. Reviews show he knows which F&P models are prone to specific issues and can even identify recalled products.
How does Glen's pricing compare to other appliance repair services?+
One customer compared 5 different services and found Glen's pricing 'incredibly cheap in comparison' with no hidden costs. He's also noted for giving honest repair vs replacement advice that can save customers hundreds of dollars, even when it means less work for him.
What areas around Coogee does Glen service?+
The reviews don't specify Glen's exact service area beyond being based in Coogee, NSW. You'd need to contact him directly to confirm if he covers your location for appliance repairs.