High Demand Electrical
Across those 20 reviews, the pattern is unusually consistent: named technicians show up when quoted, pricing is detailed before work starts, and the site is left clean — including excavated ground. Chris's personal involvement at the quoting and follow-up stage is mentioned across multiple reviews, which is less common at businesses this size and suggests owner accountability isn't just a marketing line here.
Their work
What it's like working with them
Based on a sample of Google reviews (321 total)
“tidied up all the soil and stone from the work”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About High Demand Electrical
Chris, the owner, is the throughline across nearly every job here — showing up for quotes, returning a second time when homeowners weren't home the first visit, and staying hands-on through complex works like switchboard upgrades and private power pole replacements. The business holds a Level 2 Ausgrid-authorised licence, meaning they can legally handle high-voltage mains connections, Ausgrid defect notices, and disconnections/reconnections that most standard electricians must refer out — a meaningful distinction if your job involves anything beyond the meter. On the tools, Alex leads on larger site installations and explains compliance requirements clearly to homeowners; John handles urgent callouts and is specifically praised for steadiness under pressure; Mustapha appears on longer-duration jobs where endurance and focus matter. The admin side — Mae and Pamela — handles quoting coordination and scheduling, and multiple reviewers flag them as unusually responsive. Work spans residential renovations (lighting, cabling, switchboards), commercial café fit-outs, spa connections, storm damage make-safes, and Level 2 infrastructure; they also co-ordinate with other trades on the day, such as fitting around air conditioning installs. Reviews most often mention that the team cleans up properly after excavation and soil disturbance, and that pricing is quoted in detail upfront rather than revised on completion.
Best for: homeowners with Ausgrid defect notices or private pole replacements, urgent make-safe callouts after storm damage, full residential rewires and switchboard upgrades, and commercial fit-outs needing Level 2 authorisation.
Location
Often needed together
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Claim This Profile — Free →Common questions about High Demand Electrical
Does High Demand Electrical handle Ausgrid defect notices and Level 2 work?+
Yes — this is one of the clearer differentiators in the reviews. Multiple customers mention the team managing full Level 2 jobs including private power pole replacements, meter board upgrades, and Ausgrid defect rectifications without needing to bring in a separate contractor. One reviewer received an Ausgrid defect notice due to a rusting pole and had the team quote and start work within a day. If your job involves anything that touches the network or requires Ausgrid sign-off, they're authorised to handle it end-to-end.
What do customers say about High Demand Electrical's pricing?+
Reviews consistently describe pricing as fair, transparent, and provided in detail before work begins — there are no mentions in the 20 reviews analysed of unexpected costs or revised quotes on the day. One reviewer specifically called out receiving 'a detailed quote for a reasonable price' before a cabling upgrade. That said, pricing will vary by job complexity and scope, so it's worth requesting a written quote upfront, which the team appears willing to provide.
Can High Demand Electrical do urgent or emergency callouts?+
Several reviews describe same-day or next-day responses, including an urgent make-safe after storm damage and an emergency electrical issue where John turned up despite bad weather. One reviewer called them in after another electrician failed them and praised the fast turnaround. If you have an urgent job, the admin team (Pamela and Mae) are specifically flagged for quick responses — contacting them directly by phone is likely your fastest path to a same-day booking.
Do they work on commercial properties as well as homes?+
Yes — reviews include commercial café fit-outs (a repeat client mentions two separate cafés), alongside residential renovations, switchboard upgrades, and spa connections. One reviewer describes working with them across both residential and commercial jobs including temporary power poles and generators. The commercial work appears to involve the same core team rather than a separate crew, so turnaround times and communication are likely comparable to their residential jobs.
What are the key team members and what do they each handle?+
Chris is the owner and typically handles quoting, follow-up visits, and complex or sensitive jobs — reviewers mention him returning a second time when a homeowner wasn't home for the first quote. Alex leads on larger installations (switchboards, private poles) and is praised for clearly explaining compliance requirements on site. John handles urgent callouts and emergency work, with specific praise for staying calm under pressure and showing up on time in bad weather. Mustapha is mentioned on longer or more intensive jobs. On the admin side, Mae and Pamela coordinate scheduling and are frequently called out for being easy to reach and quick to respond.