Valiant Glass Service
Father-son team praised for understanding urgency and delivering fast glass replacements under tight deadlines.
From 5 Google reviewsDon is specifically praised by a repeat customer for his honesty and integrity over multiple years of business dealings. One significant complaint about poor communication and installation issues suggests their customer service processes may need attention, though with such a small sample it's hard to assess if this represents a pattern.
Their work
What it's like working with them
Based on a sample of recent customer reviews (5 total)
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Valiant Glass Service
Don and his son run this family glass business with a focus on urgent replacement jobs and custom installations like doggy doors. Reviews highlight their ability to work quickly when customers face tight deadlines, with one client praising how they understood the urgency and delivered fast turnaround on glass replacement. The father-son team appears to handle both standard glazing work and more specialised installations, though the limited feedback suggests their communication and follow-up processes may be inconsistent. Don is specifically mentioned as having established client relationships over multiple years, indicating they maintain some long-term customer connections in the Sydney market.
Best for: urgent glass replacement jobs with tight deadlines, customers wanting a family-run business, and basic doggy door installations.
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Claim This Profile — Free →Common questions about Valiant Glass Service
Does Valiant Glass Service handle urgent glass replacement jobs?+
Yes, customers specifically praise their ability to work quickly on urgent jobs. One reviewer mentioned they 'understood my urgency and got me what I needed as fast as they could' when facing a tight deadline. This appears to be one of their key strengths based on the limited feedback available.
Who runs Valiant Glass Service?+
The business is run by Don and his son as a family operation. One customer who did repeat business with Don over multiple years describes both as 'legends' and specifically praises Don for being 'honest with loads of integrity.' The father-son team appears to handle installations together.
What do customers say about Valiant Glass Service's communication?+
Communication feedback is mixed in the limited reviews available. While some customers praise their service, one reviewer complained about poor responsiveness, mentioning they 'don't respond to your emails or multiple calls.' With only 5 total reviews, it's difficult to determine if this represents a pattern or isolated incident.
Does Valiant Glass Service install pet doors?+
Yes, they do doggy door installations, though one review mentioned an installation issue where the door was positioned too high for an older dog to use comfortably. They also provide security locks as part of their pet door service, though follow-up on this appears to have been problematic in at least one case.