Urban Gutters
Alex and Kayla saved multiple customers from expensive misquotes by providing honest diagnoses and simple solutions.
From 36 Google reviewsThe standout pattern is their willingness to tackle complex jobs others won't, from heritage homes to emergency same-day calls, while using professional vacuum equipment and providing drone photography documentation. Every single review is 5-star with specific praise for their reasonable pricing and going above and beyond standard gutter cleaning.
Their work
What it's like working with them
Based on a sample of recent customer reviews (36 total)
“Photos before and after using their drone”
“The vacuum they use keeps everything very neat and clean”
What they help with
Based on what their customers hired them for
How they stack up
Context from 65 gutter cleanings in Sydney
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Urban Gutters
Alex and Kayla run this family gutter cleaning operation, using professional vacuum systems to handle everything from routine maintenance to complex emergency repairs. They're known for fixing problems other companies misquoted with expensive solutions — one customer avoided costly roof replacement when Alex quickly diagnosed a plumbing issue instead. Their service goes beyond standard cleaning to include minor roof repairs, sarking fixes, and even tree trimming around gutters. Multiple customers mention their willingness to tackle tricky jobs like steep two-storey heritage homes and hard-to-reach sections. They provide before and after photos using drone technology and can often accommodate same-day urgent appointments.
Best for: heritage and two-storey homes with difficult access, emergency same-day gutter problems, honest second opinions on expensive roof repair quotes, and comprehensive gutter maintenance including minor roof repairs.
Location
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Claim This Profile — Free →Common questions about Urban Gutters
What areas does Urban Gutters service?+
Urban Gutters is based in Vaucluse, NSW and serves the surrounding Sydney areas. Multiple reviews mention their prompt response times and ability to accommodate same-day urgent appointments. One customer had Alex arrive within 90 minutes of their initial call for an emergency assessment.
Do Alex and Kayla provide documentation of their work?+
Yes, they provide before and after photos of all gutter cleaning work, including drone photography for roof assessments. Eight customers specifically mention receiving these photos as part of the service. They also explain their work process and provide upfront quotes with no hidden costs.
What do customers say about Urban Gutters' pricing?+
Reviews consistently describe their pricing as 'reasonable' and 'fairly priced' with upfront quotes and no hidden costs. Several customers mention being saved from expensive misquotes by other companies, with Alex and Kayla providing honest diagnoses and simpler solutions. One customer noted they were quoted 'outrageous $$$$ with complex solutions' elsewhere before Urban Gutters fixed the issue simply and affordably.
Can Urban Gutters handle difficult or heritage properties?+
Yes, multiple customers specifically praise their work on challenging properties including steep two-storey heritage homes and hard-to-reach gutter sections. One review mentions 'working at height was a prerequisite' for their heritage house, and Alex and Kayla handled it professionally. They specialize in tricky jobs that other companies might avoid.