InnerWest Pest Control Pty Ltd.
Technicians like Jacob and Brett earn praise for explaining every step and taking initiative like removing shoes unprompted.
From 412 Google reviewsOne customer noted a significant pricing concern at over $400 for an hour's work, though the technical quality was solid. The sample shows strong results for complex pest issues, but the limited review data means getting a current quote and scope confirmation upfront would be wise.
Their work
What it's like working with them
Based on a sample of recent customer reviews (412 total)
“perfectly safe for pets”
“Second treatment was the one”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About InnerWest Pest Control Pty Ltd.
This Annandale-based pest control operation is led by technicians like Jacob Smith, Brett, and Maxwell, each earning specific praise for their thoroughness and communication style. Jacob stands out for explaining procedures step-by-step and covering every inch of properties, while Brett is noted for taking initiative like removing shoes before entering homes and being mindful of pets during treatments. The team handles complex infestations including German cockroaches that were causing electrical issues, using pet-safe treatments that customers report as highly effective. Their approach involves detailed property inspections with photo documentation and comprehensive feedback sessions, making them well-suited for homeowners who want to understand what's happening during treatment rather than just having chemicals sprayed.
Best for: homeowners wanting detailed explanations of treatments, properties with pets requiring safe pest control solutions, and thorough inspections with comprehensive feedback including photo documentation.
Location
Often needed together
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Claim This Profile — Free →Common questions about InnerWest Pest Control Pty Ltd.
What areas does InnerWest Pest Control service?+
Based in Annandale, they service the inner west Sydney area. Reviews mention residential property treatments including under-house areas and appliance zones. For specific suburbs in their service area, you'd need to contact them directly as the review sample doesn't detail their full coverage area.
Are their treatments safe for pets?+
Yes, customers specifically mention pet-safe treatments. One reviewer confirmed their cat and two budgies remained healthy throughout the cockroach treatment process. Brett, one of their technicians, is noted for being mindful of pets during treatments and explaining safety measures to customers.
Do they explain what they're doing during treatment?+
Multiple customers praise their educational approach. Jacob is specifically mentioned for explaining procedures beforehand and talking customers through everything that was done afterward. Maxwell provides thorough pest reviews with helpful feedback including photos from inspections. This explanatory approach seems to be a consistent part of their service style.
What do customers say about their pricing?+
The limited review sample shows mixed feedback on pricing. One customer complained about being charged over $400 for an hour's work due to scope communication issues. However, other reviews don't mention pricing concerns. Given this feedback, it would be wise to get detailed scope and pricing discussions upfront before booking.